For non-critical issues and questions that do not require next-day service, you can send an email to Dell Support. They can be reached by navigating to http://support.dell.com/us/en/emaildell.

If you have general questions about software or hardware, Dell maintains its own Knowledge Base, which is located at http://support.dell.com/support/troubleshooting.aspx?c=us&cs=RC956904&l=en&s=hied.

To check the status of a service call reference number (RMA), please call 1-866-446-3355. You can also use the Dell email notification service. This service will allow you to track orders and service call status updates and will alert you to new updates for driver files and patches for your system. The Dell email notification service can be found at http://premiersupport.dell.com/support/topics/global.aspx/support/notifications/en/index?c=us&cs=RC956904&l=en&s=hied

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