DEALING WITH JUNKMAIL
About the Junkmail Filter
Adding a Name to the Junkmail Filter List
Adding a Name to the Safe Senders List
Removing Names from Your Lists
Marking a Message as Not Junk
Emptying your Junk Email Folder

ABOUT THE JUNK EMAIL FILTER

The Law Center will continue to use Spam Manager for enhanced network security. In addition to this spam and virus filtering system, Microsoft Outlook offers a junkmail filter. Microsoft's Junk Email Filter is on by default, and the protection level is set to Low, which is designed to catch the most obvious junk email messages. Any message that is caught by the Junk Email Filter is moved to the Junk E-mail folder, where you can retrieve or review it at a later time. Currently, there is no way to disable Microsoft's Junk Email Filter.

There are two parts to the Junk Email Filter: the Junk Email Filter Lists and the built-in technology that evaluates whether an unread message should be treated as junk email. This latter technology is based on several factors, such as the time that the email was sent and the content of the message. The Junk Email Filter does not single out any particular sender or type of email message. The filter is based on the content of the message in general and uses advanced analysis of the message structure to determine the probability that it is a junk email message. You determine what email addresses and domain names are on the Junk Email Filter Lists.

ADDING A NAME TO THE JUNKMAIL FILTER (BLOCKED SENDERS) LIST

  1. Open the Inbox.
  2. Click on the word Tools in the menu bar.
  3. Choose the option Options.
  4. The Options dialog will appear.
  5. Go to the Preferences tab.
  6. Click on the Junk E-mail button in the E-mail section.
  7. The Junk E-mail Options dialog will appear.
  8. Go to the Blocked Senders tab.
  9. Click on the Add button.
  10. The Add Address or Domain dialog will appear.
  11. Enter an email address (i.e., molina@law.georgetown.edu) or a domain name (i.e., law.georgetown.edu) in the Enter an e-mail address or Internet domain name to be added to the list field.
  12. Click on the OK button.
  13. You will return to the Junk E-mail Options dialog.
  14. Click on the OK button.
  15. You will return to the Options dialog.
  16. Click on the OK button.
  17. Repeat the above steps for each email address or domain name that you want to add to your Blocked Senders List.

Note: You can quickly add a name to the Blocked Senders List by right-clicking the junk email message. A submenu will appear. Hold your cursor over the Junk E-mail option and then click Add Sender to Blocked Senders List.

ADDING A NAME TO THE SAFE SENDERS LIST
  1. Open the Junk E-mail Options dialog, following steps 1-7 above.
  2. Go to the Safe Senders tab.
  3. Enable the Also trust e-mail from my Contacts field.
  4. Click on the Add button.
  5. The Add Address or Domain dialog will appear.
  6. Enter an email address (i.e., wileman@law.georgetown.edu) or a domain name (i.e., law.georgetown.edu) in the Enter an e-mail address or Internet domain name to be added to the list field.
  7. Click on the OK button.
  8. You will return to the Junk E-mail Options dialog.
  9. Click on the OK button.
  10. You will return to the Options dialog.
  11. Click on the OK button.
  12. Repeat the above steps for each email address or domain name that you want to add to your Safe Senders List.

Note 1: You can quickly add a name to the Safe Senders List by right-clicking on the email you consider safe. A submenu will appear. Hold your cursor over the Junk E-mail option and then click Add Sender to Safe Senders List.

Note 2: All email addresses in the Global Address List are automatically considered safe.

REMOVING NAMES FROM YOUR LISTS
  1. To remove a name from your Blocked Senders List, open the Junk E-mail Options dialog and go to the Blocked Senders tab.
  2. Select the name you want to remove from the list.
  3. Click on the Remove button.
  4. Click on the OK button until all of the dialogs have closed.
  5. -OR-

  6. To remove a name from your Safe Senders List, open the Junk E-mail Options dialog and go to the Safe Senders tab.
  7. Select the name you want to remove from the list.
  8. Click on the Remove button.
  9. Click on the OK button until all of the dialogs have closed.
MARKING A MESSAGE AS NOT JUNK
  1. Open your Junk E-mail folder.
  2. Right-click on the email message that you want marked as not junk.
  3. A submenu will appear.
  4. Hold your cursor over the Junk E-mail option.
  5. Click on the Mark as Not Junk... option.
  6. The Mark as Not Junk dialog will appear.
  7. Click on the OK button.
  8. The email message marked as not junk will be moved to the folder in which it was previously stored.
  9. The email address will be added to your Safe Senders List.
EMPTYING YOUR JUNK EMAIL FOLDER
  1. Right-click on your Junk E-mail folder.
  2. A submenu will appear.
  3. Click on the Empty Junk E-mail Folder option.
  4. A confirmation dialog will appear.
  5. Click on the Yes button.
  6. All of the items in your Junk E-mail folder will be deleted permanently.

Click HERE to learn about Archiving or click HERE to return to the Table of Contents.