Cancellations, Rain Checks, and Substitutions
Cancellation notices must be received at least seven (7) business days prior to a program for a refund, less a $100 administrative fee. If an attendee is registered for both a two-day program as well as that program's one-day counterpart, only one $100 administrative fee will be assessed if the attendee cancels registration for one or both programs.
Rain checks for a future program will be granted for cancellations received fewer than seven (7) business days prior to the date of the program.
Substitutions are accepted at any time prior to the program.
Please send your cancellation, rain check, or substitution request to our office via email at firstname.lastname@example.org or via fax at (202)662-9891.