During the Spring 2016 semester, the Law Library conducted a survey asking students to comment on various aspects of the library. 245 students responded. This is valuable input, and we want to thank everybody who completed the survey.
We reviewed all feedback, and we continue to use this to guide future projects.
Below are several charts summarizing quantitative questions from the 2016 survey.
Quantitative Survey Results
Status of students who responded:
| 1L/1E/2E |
32% |
| 2L/3E |
29% |
| 3L/4E/4th Year Joint Degree |
24% |
| LL.M. & SJD |
16% |
Reasons for visiting the Law Library:
| Answers |
Wolff |
Williams |
| Study in a quiet environment |
156 |
213 |
| Study in a group study room |
140 |
153 |
| Check out books |
54 |
139 |
| Research for class, journal, moot court |
54 |
134 |
| Use a scanner |
63 |
127 |
| Use class reserve materials |
7 |
120 |
| Retrieve Lexis/personal/ printouts or photocopying |
50 |
103 |
| Attend a research class |
14 |
100 |
| Check out “Cool stuff” (e.g., chargers, USB drives.) |
39 |
97 |
| Research assistance |
28 |
93 |
| Use a library computer |
69 |
80 |
| Relax between classes |
41 |
65 |
| Research for work |
24 |
42 |
| Conduct historical and archival research |
6 |
20 |
Level of satisfaction with online chat with a librarian:
| Very Satisfied |
69 |
| Mostly Satisfied |
31 |
| Neutral |
18 |
| Dissatisfied |
3 |
| Very Dissatisfied |
0 |
| Unaware of Service |
19 |
| Aware of But Have Not Used Service |
80 |
Level of satisfaction with reference consultations:
| Very Satisfied |
50 |
| Mostly Satisfied |
33 |
| Neutral |
22 |
| Dissatisfied |
3 |
| Very Dissatisfied |
0 |
| Unaware of Service |
8 |
| Aware of But Have Not Used Service |
104 |
Level of satisfaction with reference assistance:
| Very Satisfied |
57 |
| Mostly Satisfied |
52 |
| Neutral |
21 |
| Dissatisfied |
2 |
| Very Dissatisfied |
0 |
| Unaware of Service |
2 |
| Aware of But Have Not Used Service |
85 |
Level of satisfaction with research guides:
| Very Satisfied |
59 |
| Mostly Satisfied |
66 |
| Neutral |
34 |
| Dissatisfied |
2 |
| Very Dissatisfied |
1 |
| Unaware of Service |
10 |
| Aware of But Have Not Used Service |
47 |
Level of satisfaction with online tutorials:
| Very Satisfied |
42 |
| Mostly Satisfied |
65 |
| Neutral |
34 |
| Dissatisfied |
2 |
| Very Dissatisfied |
1 |
| Unaware of Service |
10 |
| Aware of But Have Not Used Service |
65 |
Level of satisfaction with Treatise Finders on the Georgetown Law Library website:
| Very Satisfied |
35 |
| Mostly Satisfied |
32 |
| Neutral |
28 |
| Dissatisfied |
1 |
| Very Dissatisfied |
1 |
| Unaware of Service |
38 |
| Aware of But Have Not Used Service |
83 |
Level of satisfaction with reference assistance via email:
| Very Satisfied |
39 |
| Mostly Satisfied |
24 |
| Neutral |
30 |
| Dissatisfied |
3 |
| Very Dissatisfied |
0 |
| Unaware of Service |
20 |
| Aware of But Have Not Used Service |
104 |
Level of satisfaction with service at the circulation desks:
| Very Satisfied |
106 |
| Mostly Satisfied |
80 |
| Neutral |
16 |
| Dissatisfied |
2 |
| Very Dissatisfied |
0 |
| Unaware of Service |
1 |
| Aware of but Have not Used Service |
25 |
Level of satisfaction with past exams:
| Very Satisfied |
63 |
| Mostly Satisfied |
114 |
| Neutral |
29 |
| Dissatisfied |
11 |
| Very Dissatisfied |
0 |
| Unaware of Service |
1 |
| Aware of but Have not Used Service |
11 |
Level of satisfaction with course materials:
| Very Satisfied |
61 |
| Mostly Satisfied |
100 |
| Neutral |
27 |
| Dissatisfied |
4 |
| Very Dissatisfied |
3 |
| Unaware of Service |
4 |
| Aware of but Have not Used Service |
32 |
Level of satisfaction with group study rooms:
| Very Satisfied |
75 |
| Mostly Satisfied |
103 |
| Neutral |
25 |
| Dissatisfied |
5 |
| Very Dissatisfied |
2 |
| Unaware of Service |
1 |
| Aware of but Have not Used Service |
19 |
Level of satisfaction with library computers:
| Very Satisfied |
55 |
| Mostly Satisfied |
80 |
| Neutral |
38 |
| Dissatisfied |
10 |
| Very Dissatisfied |
1 |
| Unaware of Service |
0 |
| Aware of but Have not Used Service |
42 |
Level of satisfaction with obtaining materials from other libraries:
| Very Satisfied |
56 |
| Mostly Satisfied |
48 |
| Neutral |
31 |
| Dissatisfied |
7 |
| Very Dissatisfied |
1 |
| Unaware of Service |
10 |
| Aware of but Have not Used Service |
76 |
Level of satisfaction with photocopy services:
| Very Satisfied |
48 |
| Mostly Satisfied |
68 |
| Neutral |
32 |
| Dissatisfied |
12 |
| Very Dissatisfied |
3 |
| Unaware of Service |
5 |
| Aware of but Have not Used Service |
61 |
Level of satisfaction with printing services:
| Very Satisfied |
55 |
| Mostly Satisfied |
86 |
| Neutral |
34 |
| Dissatisfied |
29 |
| Very Dissatisfied |
8 |
| Unaware of Service |
1 |
| Aware of but Have not Used Service |
16 |
Level of satisfaction with scanning services:
| Very Satisfied |
77 |
| Mostly Satisfied |
74 |
| Neutral |
25 |
| Dissatisfied |
9 |
| Very Dissatisfied |
2 |
| Unaware of Service |
3 |
| Aware of but Have not Used Service |
38 |
Level of satisfaction with GULLiver:
| Very Satisfied |
66 |
| Mostly Satisfied |
76 |
| Neutral |
34 |
| Dissatisfied |
6 |
| Very Dissatisfied |
1 |
| Unaware of Service |
16 |
| Aware of but Have not Used Service |
29 |
Level of satisfaction with the Library’s collection of print materials:
| Very Satisfied |
63 |
| Mostly Satisfied |
60 |
| Neutral |
46 |
| Dissatisfied |
6 |
| Very Dissatisfied |
0 |
| Unaware of Service |
4 |
| Aware of but Have not Used Service |
49 |
Level of satisfaction with the Library’s collection of electronic databases:
| Very Satisfied |
89 |
| Mostly Satisfied |
82 |
| Neutral |
31 |
| Dissatisfied |
2 |
| Very Dissatisfied |
0 |
| Unaware of Service |
4 |
| Aware of but Have not Used Service |
19 |
What users are looking for when visiting the Library’s website:
| Past exams |
178 |
| Reserve group study rooms |
147 |
| Search for books |
147 |
| Library hours |
117 |
| Library research guides |
105 |
| Find journal articles |
100 |
| General research on a topic |
95 |
| Access to databases |
93 |
| Online chat with a reference librarian |
84 |
| Request materials from other libraries |
72 |
| Map of library |
56 |
| Historical and archival resources |
22 |
| Telephone numbers |
21 |
| Library policies |
16 |
| Suggestions of other resources to add |
3 |
