During the Spring 2017 semester, the Law Library conducted a survey asking students to comment on various aspects of the library. 276 students responded. This is valuable input, and we want to thank everybody who completed the survey.

We reviewed all feedback, and we continue to use this to guide future projects.

Below are several charts summarizing quantitative questions from the 2017 survey.

Quantitative Survey Results

Status of students who responded:

1L/1E/2E 30%
2L/3E 34%
3L/4E/4th Year Joint Degree 18%
LL.M. & SJD 18%

Reasons for visiting the Law Library:

Study in a quiet environment 245
Study in a group study room 183
Research 137
Retrieve printouts 129
User a scanner 123
Check out books 115
Photocopying 83
Use class reserve materials 63
Relax between classes 62
Use a library computer 59
Research assistance 58
Attend a research class 58
Check out “Cool stuff” (e.g., chargers, USB drives.) 49
Other 14
Use historical and archival materials 13

Level of satisfaction with online chat with a librarian:

Very Satisfied 61
Mostly Satisfied 34
Neutral 15
Dissatisfied 2
Very Dissatisfied 0
Unaware of Service 29
Aware of But Have Not Used Service 95

Level of satisfaction with reference consultations:

Very Satisfied 40
Mostly Satisfied 24
Neutral 21
Dissatisfied 1
Very Dissatisfied 0
Unaware of Service 23
Aware of But Have Not Used Service 126

Level of satisfaction with reference assistance:

Very Satisfied 72
Mostly Satisfied 42
Neutral 13
Dissatisfied 2
Very Dissatisfied 0
Unaware of Service 4
Aware of But Have Not Used Service 99

Level of satisfaction with research guides:

Very Satisfied 63
Mostly Satisfied 78
Neutral 25
Dissatisfied 3
Very Dissatisfied 0
Unaware of Service 16
Aware of But Have Not Used Service 49

Level of satisfaction with online tutorials:

Very Satisfied 47
Mostly Satisfied 55
Neutral 41
Dissatisfied 7
Very Dissatisfied 0
Unaware of Service 13
Aware of But Have Not Used Service 71

Level of satisfaction with Treatise Finders on the Georgetown Law Library website:

Very Satisfied 32
Mostly Satisfied 33
Neutral 27
Dissatisfied 1
Very Dissatisfied 0
Unaware of Service 45
Aware of But Have Not Used Service 96

Level of satisfaction with reference assistance via email:

Very Satisfied 42
Mostly Satisfied 23
Neutral 17
Dissatisfied 1
Very Dissatisfied 0
Unaware of Service 24
Aware of But Have Not Used Service 128

Level of satisfaction with service at the circulation desks:

Very Satisfied 126
Mostly Satisfied 52
Neutral 13
Dissatisfied 1
Very Dissatisfied 1
Unaware of Service 0
Aware of but Have not Used Service 54

Level of satisfaction with past exams:

Very Satisfied 73
Mostly Satisfied 110
Neutral 24
Dissatisfied 14
Very Dissatisfied 1
Unaware of Service 5
Aware of but Have not Used Service 20

Level of satisfaction with course materials:

Very Satisfied 55
Mostly Satisfied 82
Neutral 35
Dissatisfied 6
Very Dissatisfied 2
Unaware of Service 8
Aware of but Have not Used Service 55

Level of satisfaction with group study rooms:

Very Satisfied 77
Mostly Satisfied 99
Neutral 29
Dissatisfied 13
Very Dissatisfied 5
Unaware of Service 1
Aware of but Have not Used Service 21

Level of satisfaction with library computers:

Very Satisfied 59
Mostly Satisfied 69
Neutral 43
Dissatisfied 12
Very Dissatisfied 2
Unaware of Service 2
Aware of but Have not Used Service 60

Level of satisfaction with obtaining materials from other libraries:

Very Satisfied 64
Mostly Satisfied 43
Neutral 23
Dissatisfied 8
Very Dissatisfied 1
Unaware of Service 10
Aware of but Have not Used Service 98

Level of satisfaction with photocopy services:

Very Satisfied 49
Mostly Satisfied 71
Neutral 34
Dissatisfied 7
Very Dissatisfied 1
Unaware of Service 4
Aware of but Have not Used Service 81

Level of satisfaction with printing services:

Very Satisfied 50
Mostly Satisfied 98
Neutral 41
Dissatisfied 27
Very Dissatisfied 12
Unaware of Service 0
Aware of but Have not Used Service 19

Level of satisfaction with scanning services:

Very Satisfied 64
Mostly Satisfied 68
Neutral 30
Dissatisfied 13
Very Dissatisfied 1
Unaware of Service 4
Aware of but Have not Used Service 64

Level of satisfaction with GULLiver:

Very Satisfied 64
Mostly Satisfied 77
Neutral 33
Dissatisfied 3
Very Dissatisfied 0
Unaware of Service 4
Aware of but Have not Used Service 64

Level of satisfaction with the Library’s collection of print materials:

Very Satisfied 64
Mostly Satisfied 85
Neutral 31
Dissatisfied 5
Very Dissatisfied 0
Unaware of Service 2
Aware of but Have not Used Service 59

Level of satisfaction with the Library’s collection of electronic databases:

Very Satisfied 99
Mostly Satisfied 85
Neutral 20
Dissatisfied 4
Very Dissatisfied 0
Unaware of Service 2
Aware of but Have not Used Service 35