During the Spring 2019 semester, the Law Library conducted a survey asking students to comment on various aspects of the library. 173 students responded. This is valuable input, and we want to thank everybody who completed the survey.

We reviewed all feedback, and we continue to use this to guide future projects. Here’s a page showing a summary highlighting relevant library services.

Below are several charts summarizing quantitative questions from the 2019 survey.

Quantitative Survey Results

Status of students who responded:

1L/1E/2E 32.9%
2L/3E 37.6%
3L/4E/4th Year Joint Degree 14.5%
LL.M. & SJD 15.0%

Reasons for visiting the Law Library:

Study in a quiet environment 159
Study in a group study room 119
Research 79
Check out books 74
Retrieve printouts 73
User a scanner 66
Photocopying 58
Check out “Cool stuff” (e.g., chargers, USB drives.) 48
Research assistance 41
Relax between classes 41
Taking exams 40
Use a library computer 39
Use course reserve materials 38
Attend a librarian-led research class 14
Attend a JD/LLM class 14
Other 10
Use historical and archival materials 6

Level of satisfaction with online chat with a librarian:

Very Satisfied 41
Mostly Satisfied 17
Neutral 12
Dissatisfied 2
Very Dissatisfied 0
Unaware of Service 18
Aware of But Have Not Used Service 64

Level of satisfaction with reference consultations:

Very Satisfied 32
Mostly Satisfied 20
Neutral 8
Dissatisfied 1
Very Dissatisfied 0
Unaware of Service 11
Aware of But Have Not Used Service 83

Level of satisfaction with reference assistance at the reference desk:

Very Satisfied 47
Mostly Satisfied 31
Neutral 12
Dissatisfied 2
Very Dissatisfied 0
Unaware of Service 5
Aware of But Have Not Used Service 56

Level of satisfaction with research guides:

Very Satisfied 44
Mostly Satisfied 44
Neutral 19
Dissatisfied 2
Very Dissatisfied 0
Unaware of Service 9
Aware of But Have Not Used Service 37

Level of satisfaction with online tutorials:

Very Satisfied 36
Mostly Satisfied 25
Neutral 21
Dissatisfied 2
Very Dissatisfied 0
Unaware of Service 17
Aware of But Have Not Used Service 53

Level of satisfaction with Treatise Finders on the Georgetown Law Library website:

Very Satisfied 29
Mostly Satisfied 21
Neutral 21
Dissatisfied 1
Very Dissatisfied 0
Unaware of Service 25
Aware of But Have Not Used Service 56

Level of satisfaction with reference assistance via email:

Very Satisfied 32
Mostly Satisfied 20
Neutral 8
Dissatisfied 0
Very Dissatisfied 0
Unaware of Service 13
Aware of But Have Not Used Service 82

Level of satisfaction with Research class taught by librarians:

Very Satisfied 37
Mostly Satisfied 33
Neutral 32
Dissatisfied 11
Very Dissatisfied 4
Unaware of Service 16
Aware of But Have Not Used Service 22

Level of satisfaction with Legal research courses for credit:

Very Satisfied 23
Mostly Satisfied 16
Neutral 16
Dissatisfied 4
Very Dissatisfied 6
Unaware of Service 18
Aware of But Have Not Used Service 70

Level of satisfaction with service at the circulation desks:

Very Satisfied 82
Mostly Satisfied 39
Neutral 12
Dissatisfied 3
Very Dissatisfied 0
Unaware of Service 0
Aware of but Have not Used Service 24

Level of satisfaction with past exams:

Very Satisfied 49
Mostly Satisfied 71
Neutral 15
Dissatisfied 6
Very Dissatisfied 0
Unaware of Service 3
Aware of but Have not Used Service 15

Level of satisfaction with course materials:

Very Satisfied 43
Mostly Satisfied 38
Neutral 35
Dissatisfied 6
Very Dissatisfied 0
Unaware of Service 11
Aware of but Have not Used Service 25

Level of satisfaction with group study rooms:

Very Satisfied 58
Mostly Satisfied 55
Neutral 26
Dissatisfied 11
Very Dissatisfied 0
Unaware of Service 0
Aware of but Have not Used Service 10

Level of satisfaction with library computers:

Very Satisfied 34
Mostly Satisfied 38
Neutral 24
Dissatisfied 2
Very Dissatisfied 0
Unaware of Service 3
Aware of but Have not Used Service 57

Level of satisfaction with obtaining materials from other libraries:

Very Satisfied 39
Mostly Satisfied 31
Neutral 20
Dissatisfied 4
Very Dissatisfied 1
Unaware of Service 8
Aware of but Have not Used Service 57

Level of satisfaction with photocopy services:

Very Satisfied 44
Mostly Satisfied 40
Neutral 25
Dissatisfied 4
Very Dissatisfied 4
Unaware of Service 1
Aware of but Have not Used Service 42

Level of satisfaction with printing services:

Very Satisfied 43
Mostly Satisfied 47
Neutral 22
Dissatisfied 23
Very Dissatisfied 8
Unaware of Service 1
Aware of but Have not Used Service 16

Level of satisfaction with scanning services:

Very Satisfied 45
Mostly Satisfied 36
Neutral 26
Dissatisfied 6
Very Dissatisfied 4
Unaware of Service 3
Aware of but Have not Used Service 39

Level of satisfaction with the Library Catalog:

Very Satisfied 38
Mostly Satisfied 46
Neutral 31
Dissatisfied 3
Very Dissatisfied 0
Unaware of Service 4
Aware of but Have not Used Service 36

Level of satisfaction with the Library’s collection of print materials:

Very Satisfied 33
Mostly Satisfied 44
Neutral 33
Dissatisfied 3
Very Dissatisfied 0
Unaware of Service 3
Aware of but Have not Used Service 43

Level of satisfaction with the Library’s collection of electronic databases:

Very Satisfied 69
Mostly Satisfied 49
Neutral 15
Dissatisfied 4
Very Dissatisfied 0
Unaware of Service 2
Aware of but Have not Used Service 19