{"id":5344,"date":"2026-09-08T15:44:16","date_gmt":"2026-09-08T19:44:16","guid":{"rendered":"https:\/\/www.law.georgetown.edu\/privacy-technology-center\/?page_id=5344"},"modified":"2026-09-08T15:44:16","modified_gmt":"2026-09-08T19:44:16","slug":"whole-worker-surveillance-scroll-through","status":"publish","type":"page","link":"https:\/\/www.law.georgetown.edu\/privacy-technology-center\/research\/whole-worker-surveillance\/whole-worker-surveillance-scroll-through\/","title":{"rendered":"Whole Worker Surveillance: Scroll Through"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5370 size-full\" src=\"https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_01-scaled.jpg\" alt=\"Illustration of a Whole Foods worker with a green shopping cart, surrounded by empty shelves, looking at their work phone screen, which is shining bright white as the camera records the worker. The worker\u2019s shadow, and the shadow of the looming shelves, appears as a stylized barcode. Text reads: The Privacy Center at Georgetown Law Presents\u2026 Whole Worker Surveillance Written by Stevie Glaberson, Emily Tucker, &amp; Tina Solki Illustrated by Tina Solki\" width=\"1781\" height=\"2560\" srcset=\"https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_01-scaled.jpg 1781w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_01-209x300.jpg 209w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_01-712x1024.jpg 712w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_01-768x1104.jpg 768w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_01-1069x1536.jpg 1069w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_01-1425x2048.jpg 1425w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_01-500x719.jpg 500w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_01-740x1064.jpg 740w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_01-980x1409.jpg 980w\" sizes=\"auto, (max-width: 1781px) 100vw, 1781px\" \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5364 size-full\" src=\"https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_02-03-scaled.jpg\" alt=\"Whole Worker Surveillance Stevie Glaberson, Co-Author Emily Tucker, Co-Author Tina Solki, Illustrator, Co-Author Whole Worker Surveillance \u00a9 2026 by The Privacy Center is licensed under CC BY-NC-SA 4.0. To view a copy of this license, visit creativecommons.org\/licenses\/by-nc-sa\/4.0 This is a work of creative nonfiction. The stories and recollections contained here are real, based on accounts from workers collected by the Privacy Center between 2024 and 2026. The accompanying illustrations, artwork, and visual designs are creative interpretations. They are intended for artistic and illustrative purposes only. Any direct resemblance to actual persons, living or dead is purely coincidental. Page Description: This page depicts a zoomed-in illustration of an outdoor scene with two ants crawling together on grass, each carrying leaves that are as big as the ants\u2019 own bodies. A second illustration is superimposed in a rectangular frame at the top of the page, featuring an even more zoomed-in illustration of the two ants crawling. The text reads: It\u2019s easy to feel small in today\u2019s world. Where the rich keep getting richer, and everyone else seems to be getting . . . crushed. In the halls of power, they talk about \u201csaving democracy.\u201d But democracy doesn\u2019t live or die in the halls of power. Democracy lives or dies in communities.\" width=\"2560\" height=\"1840\" srcset=\"https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_02-03-scaled.jpg 2560w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_02-03-300x216.jpg 300w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_02-03-1024x736.jpg 1024w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_02-03-768x552.jpg 768w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_02-03-1536x1104.jpg 1536w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_02-03-2048x1472.jpg 2048w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_02-03-500x359.jpg 500w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_02-03-740x532.jpg 740w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_02-03-980x704.jpg 980w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5356 size-full\" src=\"https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_04-05-scaled.jpg\" alt=\"Page 4 Page Description: This page shows a collage of illustrations on an earth-toned green background that has tiny ants crawling across it. The top half is made up of three vertical illustrations in a rectangular frame side by side. From the left, the first illustration depicts two raised fists and an abstracted protest sign in the background; the second illustration shows multiple individuals with their hands raised, one person\u2019s face is partially visible and bearing a smile; the third shows a hand raised to grab an overhead handle of a crowded subway train. The bottom half depicts a woman with long curly hair sitting on the subway in her graduation cap and gown, with a diploma in hand, listening to music, and two superimposed illustrations zoomed in on the eyes of two people -- one curious, the other showing friendly recognition. The text is arranged in five text boxes around and above the images. The text reads: And communities depend on spaces where people can gather\u2026not only to organize and protest...but also to live the mundane parts of life in one another\u2019s company. To work, play, travel, shop, learn, heal, and worship together. To see ourselves in strangers, in places we wouldn\u2019t expect. Page 5 Page description: This page features a collage of five illustrations. At the top is an illustration of five people sitting at a circular table and holding hands, with open books in front of them and a phone in the middle. To the right is a zoomed-in illustration of the phone screen, which shows an image of a book and the word \u201cSTREAK\u201d directly above it. In the middle is an illustration of two people running with smartwatches on their wrists. At the bottom is an illustration of a child running past a door with a Ring camera, with another figure\u2019s arm reaching out toward the child\u2019s back as she runs away. To the right of that is a zoomed-in illustration of the Ring camera. The text is arranged in 5 text boxes around and above the images. The text reads: But these spaces are disappearing. The everyday spaces where we might find community and connection...are being turned into sites of surveillance and data extraction. Taking data from us and everything we do is a way for tech giants\u2014and the billionaires that own them\u2014to get richer. It\u2019s also a way for them to discipline us so we don\u2019t fight back.\" width=\"2560\" height=\"1840\" srcset=\"https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_04-05-scaled.jpg 2560w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_04-05-300x216.jpg 300w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_04-05-1024x736.jpg 1024w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_04-05-768x552.jpg 768w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_04-05-1536x1104.jpg 1536w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_04-05-2048x1472.jpg 2048w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_04-05-500x359.jpg 500w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_04-05-740x532.jpg 740w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_04-05-980x704.jpg 980w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5357 size-full\" src=\"https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_06-07-scaled.jpg\" alt=\"Page 6 Page description: The background contains an illustration of ants crawling on grass across the top, leafy greens, and, toward the bottom, blue sky and a spiral of crawling ants. On top of the background are three horizontally-oriented illustrations. The top illustration shows two hands exchanging a bill at the grocery store; the middle shows a person sitting next to a colorful display of fruits and vegetables; and the bottom shows a live fish laid out for sale on a wooden board. The text is arranged in seven text boxes around and above the images. The text reads: If we want to take those spaces back, we need to see them as spaces that could be full of meaning for the people who spend time there. For example, the grocery store. It\u2019s a place where we work, shop, and nourish ourselves and our families. It\u2019s also a place where we work and a place where we see our neighbors \u2013 the ones we know and the ones we don\u2019t know yet. A grocery store can be more like a community hub, or more like... a warehouse. When we think of warehouses, one company in particular comes to mind. Amazon. Page 7 Page description: The background contains an illustration of ants crawling on grass across the top, with the rest of the page backed by a wash of lighter green. Three illustrations appear on top of this background. At the top left is an illustration of a screen depicting an Amazon grocery store locator interface, with the words \u201cGroceries,\u201d \u201cFind a nearby store\u201d and two icons--one showing the word \u201cfresh\u201d and the other a portion of the words \u201cWhole Foods.\u201d The middle-right illustration depicts a store worker in a green apron and pink shirt. The bottom-left illustration depicts the roots of a tree. The text is arranged in six text boxes around and above the images, in white text on green backgrounds. The text reads: In 2017, Amazon bought Whole Foods for $13.7 billion. Amazon has applied its warehouse logistics model to everything it touches, prioritizing profit and speed above all else. Whole Foods was no exception. The acquisition didn\u2019t just change the products on the shelves; It changed the structure of the workplace. Overnight, a niche natural foods chain that once marketed itself as a \u201ccompany with a conscience\u201d joined a growing list of properties in one of the world\u2019s largest tech-retail empires. After the acquisition, decisions that once belonged to individual stores, managers, or staff began to flow through a mega- corporation known for tightly controlling its operations through data-fueled surveillance.\" width=\"2560\" height=\"1840\" srcset=\"https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_06-07-scaled.jpg 2560w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_06-07-300x216.jpg 300w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_06-07-1024x736.jpg 1024w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_06-07-768x552.jpg 768w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_06-07-1536x1104.jpg 1536w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_06-07-2048x1472.jpg 2048w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_06-07-500x359.jpg 500w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_06-07-740x532.jpg 740w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_06-07-980x704.jpg 980w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5359 size-full\" src=\"https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_08-09-scaled.jpg\" alt=\"Pages 8-9 Page description: This is an illustration of a Whole Foods parking lot, with cars parked in front of the store and an individual with a green shopping cart standing in the parking lot and looking at the Whole Foods store in front of her. It is unclear whether the individual is a shopper or a worker. Above the Whole Foods store is a blue, cloudy sky and a shining sun. The text reads: The federal government, or even states, could have blocked the acquisition, protecting workers, consumers, and the public from Amazon consolidating even more monopolistic power. But they didn\u2019t. So, how has the expansion of Amazon\u2019s monopoly changed the experience of Whole Foods workers on the ground? Between 2024 and 2026, we conducted surveys and interviews of Whole Foods workers nationwide. We asked them to shed light on their experiences living through the Amazonification of their workplace. They told us about the ways that surveillance tech impacts them, from their daily routines, to their sense of autonomy, to their relationships with their coworkers and customers alike. In the pages that follow, you\u2019ll hear directly from workers about how the introduction of surveillance technologies has changed their working lives and ability to find and forge community at work.\" width=\"2560\" height=\"1840\" srcset=\"https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_08-09-scaled.jpg 2560w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_08-09-300x216.jpg 300w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_08-09-1024x736.jpg 1024w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_08-09-768x552.jpg 768w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_08-09-1536x1104.jpg 1536w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_08-09-2048x1472.jpg 2048w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_08-09-500x359.jpg 500w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_08-09-740x532.jpg 740w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_08-09-980x704.jpg 980w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5371 size-full\" src=\"https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_10-11-scaled.jpg\" alt=\"Page 10 Page description: An illustration of a phone or tablet with 13 small squares representing app icons. Seven of the squares have black lines that extend to the right, connecting them to the names of Apps (described below). At the bottom of the page is an illustration of a Whole Foods worker wearing a green apron and a black shirt; right next to it is a zoomed-in illustration of the same worker showing a white phone screen. The text reads: Workers told us about dozens of technologies that have been added to their working lives in recent years. \u201cThere\u2019s Grocery Central for purchase orders and shrink.\u201d \u201cWe use SLAW, which is how we make signs.\u201d \u201cWe use SODA, which is how the company tells us what signs to produce.\u201d \u201cA program called \u201cPROJECT SRIRACHA\u201d schedules Team Members based on [their] expected productivity [at that] time of day.\u201d \u201cWe used to use IRMA, but that\u2019s dead. They killed off IRMA.\u201d \u201cIn 2019 they released Innerview, which has ballooned into the primary app for team members.\u201d \u201cI look on Innerview for . . . our [policies], schedules, resources, benefits, compensation.\u201d \u201cOne of the many apps and websites is Daily Note. It\u2019s where they\u2019ll put, like, upcoming projects and tasks.\u201d \u201cI would say the emphasis on technology is the biggest change for me . . . it feels very different.\u201d \u201dIt\u2019s been a very\u2014I wouldn\u2019t say night and day\u2014but a very, very big difference with how the company is run.\u201d \u201cWe could spend the rest of [this zine] telling you about the different programs that we have\u2026 because it doesn\u2019t really end.\u201d Page 11 Page description: Three full-color vertical illustrations in rectangular frames, side by side, each depicting people going about daily work tasks: one woman smiles softly as she takes notes with one hand and holds a telephone receiver to her ear with the other; the two others bear serene expressions but their tasks are not visible. These illustrations are overlaid over a background featuring, to the left of the three illustrations, a greyed-out worker clutching a pile of papers, one of which has escaped her grasp, as she appears to run to the left. The text is arranged in seven text boxes around and above the images. The text reads: These technologies are usually billed as making things more efficient\u2026 \u201cOnce upon a time, four different full-time roles did all of the things that I do now.\u201d \u201cWe used to have a marketing team leader who [coordinated] events with local community partners.\u201c \u201dAnd then a full time sign-maker that hand-drew signs with chalk...\u201d &quot;...both of those jobs got eliminated.\u201c &quot;...and now I\u2019m in charge of printing tags and printing PDFs off of a portal and, you know, hanging those up.\u201d ...but they often tend to make things worse.\" width=\"2560\" height=\"1840\" srcset=\"https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_10-11-scaled.jpg 2560w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_10-11-300x216.jpg 300w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_10-11-1024x736.jpg 1024w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_10-11-768x552.jpg 768w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_10-11-1536x1104.jpg 1536w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_10-11-2048x1472.jpg 2048w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_10-11-500x359.jpg 500w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_10-11-740x532.jpg 740w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_10-11-980x704.jpg 980w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5365 size-full\" src=\"https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_12-13-scaled.jpg\" alt=\"Page 12 Page description: A collage of illustration and text on top of a blue-and-green background. The top right image is a zoomed-in illustration of a Whole Foods worker with brown curly hair and a white shirt. The middle illustration depicts illegible text exchanges with an account labeled \u201cSage.\u201d The bottom illustration shows four different point-of-view illustrations of a man in a grey hoodie looking puzzled as he fills out a survey on his phone, which shows a picture of a hot dog and a tree. The text reads: These technologies affect everything from what\u2019s on store shelves... \u201cMonths ago, they deleted one of our chocolates. They were changing the order number... but they didn\u2019t add the data correctly. [W]e weren\u2019t able to order that chocolate for two months.\u201d ...to who gets a chance to compete for these jobs. \u201cNow we hire through an AI, Paradox.\u201d \u201cHer name is Sage.\u201d \u201dShe\u2019s... terrible.\u201d \u201cBased on your answers it\u2019ll rate all your traits and\u2026 based on how you do, it\u2019ll funnel you into different\u2026 role[s].\u201d \u201cMy friend applied to Whole Foods... and he, like, got this survey.\u201d \u201cHe was like, what\u2019s up with this survey?\u201d \u201cIt\u2019s asking me if I\u2019m empathetic and it\u2019s showing me a tree and a hot dog.\u201d \u201cLike, what?\u201d Page 13 Page Description: An illustration of a person staring into a security camera. At the top right corner, the person is staring at their own reflection, and the bottom left corner is the camera with a red dot in the middle The text reads: But most of all, workers\u2019 experiences on the job have gotten worse, in a number of concrete ways. Workers feel constantly watched. \u201cThere are cameras everywhere and they\u2019re used to monitor us, not customers.\u201d \u201cIt makes me feel like we work in the Panopticon.\u201d \u201cWe all know we are being monitored; moral[e] at my store is always down.\u201d \u201cThey make it so obvious they\u2019re watching us.\u201d \u201c...it\u2019s accepted knowledge that leadership may be watching us at any time.\u201d\" width=\"2560\" height=\"1840\" srcset=\"https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_12-13-scaled.jpg 2560w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_12-13-300x216.jpg 300w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_12-13-1024x736.jpg 1024w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_12-13-768x552.jpg 768w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_12-13-1536x1104.jpg 1536w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_12-13-2048x1472.jpg 2048w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_12-13-500x359.jpg 500w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_12-13-740x532.jpg 740w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_12-13-980x704.jpg 980w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5367 size-full\" src=\"https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_14-15-scaled.jpg\" alt=\"Page 14 Page description: Backdrop illustration of two lemon slices, two carrots, and parsley interspersed with a barcode motif. An illustration shows a whole food worker in a green apron and white shirt holding a scanner in one hand and reaching out their other hand. Seven text boxes surround the illustration. The text reads: That surveillance allows Amazon to break down employees\u2019 every move into metrics for later exploitation. \u201cThey track everything.\u201d \u201cHow fast people scan items, how fast people type in PLUs, whether you scan a product, search it, or type it.\u201d In other words, it seeks to turn people into data points. \u201cCashiers are... judged on a metric of how many items they scan per hour, which is tracked through the POS software.\u201d \u201cMy job is to get evaluated for data.\u201d \u201cAmazon\u2019s business model is built off of big data and logistics, why would they not try to capture biometric and consumer purchasing data about their own employees?\u201d Page 15 Page description: An illustration of a worker in a green apron and brown shirt scanning an item on a brown shelf while looking behind their shoulder. A clock hangs above them. An illustration of cucumber slices superimposed with clock faces is layered across the bottom of the image. Seven text boxes surround the illustration. The text reads: Tech that\u2019s introduced for other reasons ends up being used to surveil and punish workers. \u201cA lot of the systems that we use\u2026 they\u2019ll be implemented for one reason and they\u2019ll be used for another.\u201d \u201cThe REX tool is a good example.\u201d \u201cWe [were] told it\u2019s going to digitize production... It\u2019s going to make food safety, you know, a lot more streamlined.\u201d \u201cWhat it\u2019s being used for more consistently is monitoring team member performance.\u201d \u201cOnce a week we have to hit a certain number of scans. . . . [T]hey changed the number of scans without communicating it.\u201d \u201dI ended up on a list because I was 75 short of a new target they didn\u2019t tell me about.\u201d\" width=\"2560\" height=\"1840\" srcset=\"https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_14-15-scaled.jpg 2560w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_14-15-300x216.jpg 300w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_14-15-1024x736.jpg 1024w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_14-15-768x552.jpg 768w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_14-15-1536x1104.jpg 1536w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_14-15-2048x1472.jpg 2048w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_14-15-500x359.jpg 500w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_14-15-740x532.jpg 740w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_14-15-980x704.jpg 980w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5366 size-full\" src=\"https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_16-17-scaled.jpg\" alt=\"Page 16-17 Page description: The illustration features two people, one of whom is an e-commerce shopper in black pants, a gray shirt, and a green apron, hunched over a set of shopping carts. Next to them is a woman in a red dress, hesitating to ask the worker something. 11 text boxes surround the illustration. The text reads: \u201cE-commerce shoppers\u2019 Units Per Hour metric is tracked... and even gamified to get them to work harder and rush faster to complete orders.\u201d \u201cTop UPH performers get recognized, bottom performers get disciplined.\u201d Some e-commerce workers \u201cfeel like they can\u2019t even go take a pee because it\u2019s going to bring their average down.\u201d Technology-enabled surveillance intensifies work. It also makes workers feel less safe doing their jobs. \u201cAt some point it\u2019s just getting a little, like, unrealistic to be working this fast.\u201d \u201cThey\u2019re not saying, hey, rush to do your job, so you get injured, but the pressure is there.\u201d \u201cAnd team members definitely feel it, and we definitely see a rise in injuries due to that.\u201d \u201cIt\u2019s slowly kind of turning into Amazon. We\u2019re trying to get everything out as like fast as possible.\u201d It affects customer experiences too, when workers are too busy meeting productivity quotas to help. \u201cYou can get in trouble for not [meeting quotas] if you have many customer interactions that interrupt productivity.\u201d \u201cThey DON\u2019T have a system for how many customers you help.\u201d\" width=\"2560\" height=\"1840\" srcset=\"https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_16-17-scaled.jpg 2560w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_16-17-300x216.jpg 300w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_16-17-1024x736.jpg 1024w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_16-17-768x552.jpg 768w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_16-17-1536x1104.jpg 1536w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_16-17-2048x1472.jpg 2048w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_16-17-500x359.jpg 500w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_16-17-740x532.jpg 740w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_16-17-980x704.jpg 980w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5363 size-full\" src=\"https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_18-19-scaled.jpg\" alt=\"Page 18 Page description: This page contains four illustrations on a light green-and-orange background. The top illustration depicts the bakery and floral section of a market with bread, cake, and flowers on various stands. A worker in a green apron is arranging the flowers, and a little girl runs behind her. The middle illustration depicts a woman and child walking through the flower section, with large yellow and purple flowers taking up the left-hand side of the illustration. The bottom left illustration is a chalkboard with drawings of flowers and text that says \u201cfreshly picked, always locally sourced, 6.99 per.\u201d The bottom left illustration shows an aisle of green vegetables with a partially-visible sign that says \u201cHey PRIM[word cut off], New Low.\u201d Six text boxes surround the illustration. The text reads: Algorithmic control fundamentally alters the character of the store, for workers and customers alike. \u201cA big part of Whole Foods was small, local companies, with things that are, you know, native to your area.\u201d \u201dAmazon really wants the same products, the same offerings in every store to have a consistent experience for the customer...\u201d \u201c...but that withdraws from the locality of Whole Foods.\u201d \u201cWhole Foods... had more of [a] creative artsy vibe back in the day.\u201d We had, like, in-store decorators that would make all the signage and stuff by hand.\u201d \u201cAll of that. . . went away when Amazon took over. It\u2019s all been streamlined top-down.\u201d Page 19 Page description: Three different point-of-view illustrations of a prepared food department worker chopping vegetables and preparing a salad. The worker wears a white hairnet with a white apron, green shirt, and blue gloves. Five text boxes surround the illustration. The text reads: Workers have long fought to maintain sources of dignity in extractive and unjust workplaces. But management\u2019s turn to algorithmic control threatens the joy and creativity\u2014the humanity\u2014of the workplace in new ways. \u201cIn the Prepared Foods Department, we used to have a restaurant in the store where we would use stuff that was going out of date... to try to repurpose it into meals.\u201d \u201cWe could create our own recipes, things like that.\u201d \u201cHad a lot of creative license [with] what was going on.\u201d \u201cWe did some really nice food there.\u201d \u201dNow it\u2019s all standardized top-down.\u201d\" width=\"2560\" height=\"1840\" srcset=\"https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_18-19-scaled.jpg 2560w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_18-19-300x216.jpg 300w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_18-19-1024x736.jpg 1024w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_18-19-768x552.jpg 768w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_18-19-1536x1104.jpg 1536w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_18-19-2048x1472.jpg 2048w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_18-19-500x359.jpg 500w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_18-19-740x532.jpg 740w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_18-19-980x704.jpg 980w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5361 size-full\" src=\"https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_20-21-scaled.jpg\" alt=\"Page 20 Page description: Six progressive illustrations of a person slicing and squeezing a lemon with the dried-out lemon slices depicted on the bottom right corner. Seven text boxes surround the illustration. The text reads: \u201cI used to like the kitchen.\u201d \u201dThen they changed my whole job.\u201d \u201cMade it about completing a LIST.\u201d \u201dTook the core values of the company and shit on them.\u201d \u201cNothing about customer service and making them happy.\u201d \u201cJust the list.\u201d \u201cThey tried to say the job didn\u2019t change and I just had a bad attitude. It was actually my fault. My bad, guys.\u201d \u201cMy kitchen experience was worthless and unappreciated. It was reduced to finishing a list.\u201d \u201cI left and went to customer service. Up front.\u201c \u201cDo more do more do someone else\u2019s list too go to another department do another venue lists list list.\u201d \u201cNot working on a team or collaboration\u2013 --just do a fucking list, slave.\u201d \u201cSo yeah. I left.\u201d Page 21 Page description: The illustration spans across 6 squares put together like a puzzle, showing two Whole Foods workers, painted in neon orange, walking past each other and looking at their phone screens. Six text boxes surround the illustration. The text reads: Workers\u2019 feelings of being watched drives down morale, and it interferes with workers\u2019 ability to form relationships with one another. \u201cIt makes me feel like I don\u2019t have agency and can\u2019t connect to anyone without a \u2018work excuse\u2019 to talk to them.\u201d \u201cThe idea of [approaching] an e-commerce team member to talk to them about their experience and about unionizing is just laughable...\u201d \u201c[We] don\u2019t have time to stand still for 30 seconds, let alone get into any sort of conversation like that.\u201d Constant surveillance discourages those small human interactions that build trust and community in the workplace. We\u2019ve found that, without that trust, workers struggle to imagine organizing.\" width=\"2560\" height=\"1840\" srcset=\"https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_20-21-scaled.jpg 2560w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_20-21-300x216.jpg 300w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_20-21-1024x736.jpg 1024w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_20-21-768x552.jpg 768w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_20-21-1536x1104.jpg 1536w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_20-21-2048x1472.jpg 2048w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_20-21-500x359.jpg 500w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_20-21-740x532.jpg 740w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_20-21-980x704.jpg 980w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5368 size-full\" src=\"https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_22-23-scaled.jpg\" alt=\"Page 22-23 Page description: Bar charts reflect survey results of Whole Foods workers expressing how workplace surveillance impacts them. The text reads: Workers who participated in our survey told us that their belief that their employer surveils their in-person or digital interactions made them less likely to, or completely stopped them from, talking about many important topics with their coworkers. Workplace surveillance stops me from... Socializing and connecting with my coworkers. % of workers affected among those who reported believing Whole Foods surveils their in-person interactions (N=31) % of workers affected among those who reported believing Whole Foods surveils their digital interactions (N=37) ...discussing politics, current events &amp; activism. 74% 62% ...generally socializing with my coworkers. 74% 49% ...discussing my personal life. 58% 65% Addressing my workplace\u2019s quality of life. % of workers affected among those who reported believing Whole Foods surveils their in-person interactions (N=31) % of workers affected among those who reported believing Whole Foods surveils their digital interactions (N=37) ...sharing general work complaints. 68% 46% ...raising workplace discrimination issues. 52% 43% ...raising workplace wage &amp; hour issues. 48% 54% ...reporting workplace sexual harassment. 45% 30% ...raising workplace health &amp; safety issues 42% 41% Organizing with my coworkers. % of workers affected among those who reported believing Whole Foods surveils their in-person interactions (N=31) % of workers affected among those who reported believing Whole Foods surveils their digital interactions (N=37) ...discussing unionization. 68% 65% ...getting involved in worker organizing. 61% 65% What did workers have to say about organizing? \u201cA lot of people are very pro-union but feel that they can\u2019t express that.\u201d \u201cUnions are considered a very negative thing at Whole Foods... ...when I speak of them, I lower my voice because I can\u2019t be sure if there are listening devices.\u201d How can workers organize if they can\u2019t even talk to each other?\" width=\"2560\" height=\"1840\" srcset=\"https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_22-23-scaled.jpg 2560w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_22-23-300x216.jpg 300w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_22-23-1024x736.jpg 1024w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_22-23-768x552.jpg 768w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_22-23-1536x1104.jpg 1536w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_22-23-2048x1472.jpg 2048w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_22-23-500x359.jpg 500w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_22-23-740x532.jpg 740w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_22-23-980x704.jpg 980w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5355 size-full\" src=\"https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_24-25-scaled.jpg\" alt=\"Page 24 and 25 Page description: Two hands hold either end of a large paper doll chain. The paper dolls are half blue and half green. Red scissors and clear tape lie on the table, along with a sketch of a string of three paper dolls. Eight text boxes surround the illustration. The text says: Collective action is the best strategy we have for resisting corporate consolidation and control. But the harder it is for workers to form relationships with one another, the harder it is for them to organize. When workers are unable to form relationships with one another, they are deprived of the \u201cmeaningful \u2018[o]pportunity to organize\u2019\u201d that the National Labor Relations Act is meant to guarantee. This is on purpose. The disruption of workers\u2019 relationships isn\u2019t just a side effect. It\u2019s a big part of the draw of these tech-enabled corporate tactics. Companies like Amazon use surveillance tech to find out when organizing is happening so that they can put a stop to it. Whole Foods has reportedly used employee data to develop a \u201cheat mapping\u201d system, assigning a unionization \u201crisk score\u201d of each store. Despite Amazon\u2019s anti-union tactics, in 2025, workers at a Whole Foods Market in Philadelphia voted to become the first in the chain to unionize, joining the United Food and Commercial Workers International Union (UFCW) Local 1776. They know that when we work together, we can take power back.\" width=\"2560\" height=\"1840\" srcset=\"https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_24-25-scaled.jpg 2560w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_24-25-300x216.jpg 300w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_24-25-1024x736.jpg 1024w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_24-25-768x552.jpg 768w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_24-25-1536x1104.jpg 1536w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_24-25-2048x1472.jpg 2048w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_24-25-500x359.jpg 500w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_24-25-740x532.jpg 740w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_24-25-980x704.jpg 980w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5362 size-full\" src=\"https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_26-27-scaled.jpg\" alt=\"Page 26 Page description: This page shows two vertical illustrations. On the left is a corner of a glass corporate building with a large sign across the top bearing the letters \u201cW-H-OL-E F-\u201d in a stylized script, with a fiery orange sky behind it. On the right is a paper-doll chain colored in blue and green, with the same fiery orange sky as a backdrop. Three text boxes surround the illustration. The text reads: The people who run megacorporations like Amazon want us to believe that there is nothing we can do to fight them anymore. That the best we can hope for is to get a little something for ourselves by helping them build their empire. But we don\u2019t have to accept that. Page 27 Page description: A bouquet of flowers that are orange, red, and green, on a fiery orange background. Three text boxes surround the illustration. The text reads: We may not have billions of dollars, but we do have something they don\u2019t. We can see the possibility of making meaning, where they can only see the possibility of making a profit. Making the spaces we share meaningful is how we make them ours, and seeing them as meaningful is the first step to taking them back. A square indicates the end of the narrative.\" width=\"2560\" height=\"1840\" srcset=\"https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_26-27-scaled.jpg 2560w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_26-27-300x216.jpg 300w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_26-27-1024x736.jpg 1024w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_26-27-768x552.jpg 768w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_26-27-1536x1104.jpg 1536w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_26-27-2048x1472.jpg 2048w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_26-27-500x359.jpg 500w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_26-27-740x532.jpg 740w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_26-27-980x704.jpg 980w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5360 size-full\" src=\"https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_28-29-scaled.jpg\" alt=\"Page 28 From NRLB.org: Your Rights When Talking About Unionizing at Work You have the right to form, join or assist a union. You have the right to organize a union to negotiate with your employer over your terms and conditions of employment. This includes your right to distribute union literature, wear union buttons t-shirts, or other insignia (except in unusual \u201cspecial circumstances\u201d), solicit coworkers to sign union authorization cards, and discuss the union with coworkers. Supervisors cannot spy on you, coercively question you, threaten you or bribe you regarding your union activity or the union activities of your co-workers. You can\u2019t be fired, disciplined, demoted, or penalized in any way for engaging in these activities. Your employer cannot prohibit you from talking about or soliciting for a union during non-work time. This includes discussions before or after work or during break times, as well as the distribution of union literature during non-work time, in non-work areas, such as parking lots or break rooms. Your employer\u2019s restrictions on your efforts to communicate with co-workers cannot be discriminatory. For example, your employer cannot prohibit you from talking about the union during working time if it permits you to talk about other non-work-related matters during working time. However, working time is for work, so your employer may maintain and enforce non-discriminatory rules limiting solicitation and distribution during work time. Page 29 How to file a charge for unfair labor practices with the NLRB: Visit the NLRB&apos;s fillable forms page. Download the form labeled \u201cNLRB-501 - Charge Against Employer\u201d Find your nearest NLRB Regional Office. www.nlrb.gov\/about-nlrb\/who-we-are\/regional-offices File your Form 501 with your local Regional Office within six (6) months of the occurrence. Don\u2019t be afraid to ask for help! Call your Regional Office or reach out to a local union for help drafting and filing your Form 501 complaint. ADDITIONAL RESOURCES. If you are a Whole Foods or Amazon worker and want to get involved with organizing efforts, you\u2019re not alone! Below are some organizations doing this work: Athena Coalition, athenaforall.org A \u201ccoalition of local and national organizations representing working people, small business people, people of color, immigrants, and neighbors, along with activists, advocates, policy experts, and academics\u201d that is \u201cjoining together to stop Amazon\u2019s growing, powerful grip over our society and economy.\u201d United4Respect, united4respect.org A \u201cmultiracial movement of working people advancing a vision of an economy where our work is respected and our humanity recognized.\u201d United for Respect organizes people from across the United States who work at Amazon to fight back against conditions that hurt workers. UFCW International, ufcw.org The labor union working to organize Whole Foods workers. Read about their Whole Foods campaign at www.ufcw.org\/actions\/campaign\/whole-foods-union\/ For more, visit georgetownprivacy.org\" width=\"2560\" height=\"1840\" srcset=\"https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_28-29-scaled.jpg 2560w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_28-29-300x216.jpg 300w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_28-29-1024x736.jpg 1024w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_28-29-768x552.jpg 768w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_28-29-1536x1104.jpg 1536w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_28-29-2048x1472.jpg 2048w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_28-29-500x359.jpg 500w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_28-29-740x532.jpg 740w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_28-29-980x704.jpg 980w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5358 size-full\" src=\"https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_30-31-scaled.jpg\" alt=\"Page 30 Acknowledgments The research behind this project was conceived by Cynthia Khoo during her tenure as Senior Associate at the Privacy Center. Cynthia led the Privacy Center in designing a research protocol and associated instruments to investigate the impacts of workplace surveillance on workers\u2019 subjective experiences, perspectives, and behaviors related to their freedom of assembly and association at work, following extensive background research, coalition-building, and consultation with allies in the workers\u2019 rights and surveillance studies communities, including the Athena Coalition and its member organizations, This protocol was granted Institutional Review Board approval in early 2024. Guided by Cynthia\u2019s vision and the research protocol, Privacy Center staff conducted an internet-based survey and zoom-based interviews with WholeFoods workers across the United States between 2024 and 2026. This zine reflects those workers\u2019 stories and experiences. This work would not have been possible without the organizing and narrative change work already being done by folks such as the Athena Coalition, PowerSwitch Action, and United for Respect. As always, we are indebted to our entire staff for their assistance, feedback, and support. Brandon McClain provided vital project management, research, and analysis. Additional research assistance was supplied by Tom Latkowski, Brandon Lee, Ian Lynch, and Mateo Garcia Silva. For consultation on and review of the survey instrument used in this study, we thank Beth Gutelius, Emily Satterthwaite, Sara Burriesci, and Angelo Diaz Reyes. For their prior work and scholarship \u2013 to which this publication owes its existence \u2013 and their guidance early in the process of this project, we thank Maya Garfinkel, Ryan Gerety, Beth Gutelius, Aiha Nguyen, Gabrielle Rejouis, and Katie Wells. The Privacy Center is currently supported by grants from the Ford Foundation, the MacArthur Foundation, individual donations, and cy pres awards. Page 31 Logo: The Privacy Center, Georgetown Law About The Privacy Center The Privacy Center at Georgetown Law is a research center dedicated to exposing and opposing government and corporate surveillance. We focus on understanding the impact of mass surveillance on historically marginalized people. While we are housed at Georgetown Law, the university does not fund our programmatic work. Visit us at georgetownprivacy.org. About the Illustrator. Tina Solki is an artist and researcher focused on how technology and surveillance reshapes human interconnection. A 2026\u201327 Fulbright grantee to Tajikistan, she studied business, technology, and public affairs at Georgetown University, where she also worked as a research assistant at the Privacy Center. She plans to pursue a J.D. with a focus on constitutional law and privacy. She can be reached at ts1354@georgetown.edu.\" width=\"2560\" height=\"1840\" srcset=\"https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_30-31-scaled.jpg 2560w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_30-31-300x216.jpg 300w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_30-31-1024x736.jpg 1024w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_30-31-768x552.jpg 768w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_30-31-1536x1104.jpg 1536w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_30-31-2048x1472.jpg 2048w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_30-31-500x359.jpg 500w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_30-31-740x532.jpg 740w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_30-31-980x704.jpg 980w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5369 size-full\" src=\"https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_32-33-scaled.jpg\" alt=\"Back Cover (Page 32 &amp; 33) Page Description: The phrase \u201cWhole Worker Surveillance\u201d is repeated over and over again across the entire back cover on a green and orange background\" width=\"2560\" height=\"1840\" srcset=\"https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_32-33-scaled.jpg 2560w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_32-33-300x216.jpg 300w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_32-33-1024x736.jpg 1024w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_32-33-768x552.jpg 768w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_32-33-1536x1104.jpg 1536w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_32-33-2048x1472.jpg 2048w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_32-33-500x359.jpg 500w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_32-33-740x532.jpg 740w, https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-content\/uploads\/sites\/9\/2026\/09\/WWS_JPGs_32-33-980x704.jpg 980w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":11086,"featured_media":0,"parent":5293,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5344","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-json\/wp\/v2\/pages\/5344","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-json\/wp\/v2\/users\/11086"}],"replies":[{"embeddable":true,"href":"https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-json\/wp\/v2\/comments?post=5344"}],"version-history":[{"count":12,"href":"https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-json\/wp\/v2\/pages\/5344\/revisions"}],"predecessor-version":[{"id":5402,"href":"https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-json\/wp\/v2\/pages\/5344\/revisions\/5402"}],"up":[{"embeddable":true,"href":"https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-json\/wp\/v2\/pages\/5293"}],"wp:attachment":[{"href":"https:\/\/www.law.georgetown.edu\/privacy-technology-center\/wp-json\/wp\/v2\/media?parent=5344"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}