Interlibrary Loan FAQ
General Interlibrary Loan Questions
- What is Interlibrary Loan (ILL)?
- Who is eligible to use Interlibrary Loan?
- What materials can be obtained through Interlibrary Loan?
- What materials cannot be obtained through Interlibrary Loan?
- How do I submit an Interlibrary Loan request?
- What if I am an RA?
- What if I am on a journal?
- How long does it take to fill an Interlibrary Loan request?
- How can I check on the status of an Interlibrary Loan request?
- How will Interlibrary Loan notify me when the materials arrive?
- Where do I pick up my materials?
- How long can I keep books borrowed through Interlibrary Loan?
- What if I lose or damage books obtained through Interlibrary Loan?
- Can I renew Interlibrary Loan materials?
- Who do I contact if I have other problems or questions?
- What is ILLiad?
- Why do I need a username and password to use ILLiad?
- What if I forget my password?
- What Web browser should I use?
- Is security a problem if I use a public workstation?
- Why don't I see all my older requests when I look at my request history?
- Who do I contact if I have problems with or questions about ILLiad?
- Why does my browser say that you're sending a cookie? What's in it?
General Interlibrary Loan Questions
Georgetown Law ILL Service provides access to materials not owned by or readily accessible (i.e. checked out, lost or missing) at the Law Library on behalf of eligible patrons. The ILL Service can be used to obtain materials for your Law Center course work, paper, note writing, journal source collection, scholarly research, general interests, RA work or hired work as staff.
Georgetown Law ILL is available to faculty, students, staff and visiting scholars who have an active circulation account with the Law Library. Visiting Researchers are not eligible for ILL Service. Members of the Public Patron Program must obtain ILL service through their law firms, government agencies or affiliated organizations.
The ILL Service provides access to items such as:
- Books; microforms; reports; media materials;
- Articles in journals, magazines or newspapers;
- Pages, sections or chapters from books, reporters, looseleafs, dictionaries, encyclopedia, etc.;
- Law Library books that are Checked Out, Recalled, at the Bindery or declared Lost or Missing.
- Main campus library books are to be requested as Intercampus Book Loans through George.
- Submit a "Photocopy" request for specific pages or sections from books if that is all you need (not applicable to textbooks).
- Patrons are encouraged to submit a library purchase request for:
- Films to be screened on campus;
- Law-related materials that are too new or not loaned by other libraries (e.g. reference titles).
Required Reading Texts that are not held in Reading Room, Course or General Reserves may be requested (as loans for the books, not as piecemeal chapter copy requests). However, please be aware of the following:
- Other libraries may consider the very same titles as non-circulating materials so it may take time to find available copies.
- There may not be enough library-held copies for every student in a class to borrow textbooks via ILL.
- Books may not arrive prior to your reading assignments. (There is no rush ILL service to borrow textbooks).
- ILL loan periods will not extend to the entire semester.
Personal or Leisure Materials (unrelated to your Law Center class, work or research) may be requested except for the following (please use your public library instead):
- Audio recordings (e.g. audio books, music, etc.) in any format;
- Visual recordings in any format;
- Language learning, self-help, instructional or skills development materials, in any format;
- Graphic novels, manga magazines, comics or children/juvenile/young adult books;
- Intensely popular titles where demand far exceeds lending supply.
- Mango Languages is available through the Law Library.
- Some Rosetta Stone CDs are available at main campus' Language Learning Technology (LLT) Center. LLT has its own circulation policy, separate from the Law Library.
- Main campus' Gelardin New Media Center carries language learning media and a large collection of videos. Gelardin has its own circulation policy, separate from the Law Library but you may request materials via Intercampus Book Loan.
- For software and technology training materials, use main campus' Lynda.com subscription.
- Use the DC Public Library, its physical as well as its downloadable media collections. Anyone who resides, works, pays property taxes or attends school in DC is eligible to register as a patron.
- Personal or leisure ILL requests will be: (1) submitted only to those libraries that do not charge; (2) submitted to no more than 25 potential lenders; (3) will not be processed as rush orders; and (4) cancelled if unfilled after resorting to 25 potential lenders.
- The following are not eligible for borrowing:
- The following types of materials are not loaned by libraries & therefore not obtainable in their entirety or original form:
- Entire issues or volumes of periodicals; original newspapers; electronic books; digital audio files; reference books (e.g. dictionaries, encyclopedia); rare materials; special collection items; archival materials; manuscripts; genealogical items; books published 100 or more years ago.
Use the ILL system, ILLiad.
Tips: Check Encore or GULLiver catalog first to determine if the book or journal is owned by or accessible through the Law Library. Also check main campus' Lauinger Library by clicking on 'Find at Main Campus' in our catalog.
Follow the Interlibrary Loan Instructions for RAs.
Follow the Interlibrary Loan Instructions for Journal Staff.
It takes approximately 5 to 7 business days to fill a loan request, depending on the location and availability of the item. Required reading texts may take longer. Copy requests could be filled within a few hours to 3 days. However, since we cannot guarantee the arrival date of any ILL material, please plan well in advance.
Log onto your ILLiad account and click on:
- "Outstanding Requests" to track requests that have not yet been filled;
- "Checked Out Items" to view your checked out ILLs;
- "Renewal Request" through each Checked Out Item record to request an loan extension;
- "History Requests" to view a list of your completed ILLs.
You will receive an e-mail message notifying you when materials arrive.
- Books can be picked up at the Williams Library's Circulation Desk (202-662-9131).
- Copies will be deposited into your ILLiad account.
Journals (office accounts):
- Books will be delivered into your journal mailbox located behind the Office of Journals Administration reception desk.
- Copies will normally be deposited electronically into your ILLiad account. Read the e-mail notification to verify delivery method.
Faculty (or faculty proxy accounts for RAs):
- All ILL items will be delivered to the faculty office or to the faculty's assistant by Research Services.
- Books ordered for your own use will be held at the Williams Library's Circulation Desk (202-662-9131).
- If you provide a faculty's name into the ILL request, the book will be delivered to the faculty by Research Services.
- Copies will be deposited electronically into your ILLiad account.
Due dates are set by the lending library regardless of your status at the Law Center. The loan period varies for each borrowed item, the average being 3 weeks.
If the Law Library is billed for an overdue, lost or damaged book, charges will be passed on to you. Your student account will be billed. Once your student account is charged the invoiced amount, credits or refunds are not provided. Libraries loan to us as a courtesy and expect that their books will be returned on time and in good condition.
You may request a renewal of an ILL item through the ILLiad within five days in advance of the due date or you may request a renewal via e-mail. You will receive an e-mail response informing you whether or not the renewal has been granted by the lender. The lending library is responsible for the decision as to whether an item can be renewed and for how long. Renewals are granted once at the most and are not granted for overdue materials.
Call the Interlibrary Loan office at (202) 662-9154, e-mail your question or visit Williams Law Library Room 204 (M-F 9-5). You may also direct questions to the Williams Reference Desk at (202) 662-9140.
ILLiad is the electronic system you use to request an item through Interlibrary Loan. The name ILLiad can be thought of as an acronym for InterLibrary Loan internet accessible database.
Why do I need a username and password to use ILLiad?
Your username and password allows us to give you secure access to information about your interlibrary loan requests. We can also enable you to edit your personal information such as your address or phone number.
Your username can be anything you like, such as your name, abbreviations, or an alphanumeric code. Your password also can be anything you like. We recommend that you follow good security practice and choose a password that is different from those you use to access other systems. However, no one but you will know your password, not even the library staff. The password you set is stored in an encrypted file.
In the event that you forget your password, please contact the Interlibrary Loan Office at (202) 662-9154 or by e-mail. We can reset your password allowing you access to ILLiad. The next time you log into ILLiad, you should change your password again.
You need a Web browser that can handle forms, tables, and, preferably Cascading Style Sheets (CSS). We recommend the current versions of either Microsoft Internet Explorer or Mozilla Firefox.
Yes. Web browsers cache information and create a history file on the local workstation. This allows a subsequent user of the workstation to access the system under your name using the browser's Back button to recall a page from the cache, or by finding a page with your personal information in the browser's history file. If you are concerned about the security of your interlibrary loan requests, you can take the following steps:
- Access ILLiad only from your personal computer or an otherwise secure workstation; or
- When using a public workstation:
- Delete from the history file those pages that contain your personal information.
- Exit from the Web browser before you leave the workstation. This prevents the Back button from accessing the pages you were using.
From time to time we purge older records from ILLiad. Our policy is to keep requests online for several years in order to comply with record keeping requirements of the copyright law.
Who do I contact if I have problems with or questions about ILLiad?
Interlibrary Loan office: call (202) 662-9154, e-mail or visit Williams Library Room 204 (M-F 9-5).
The technology that we use sends a Session ID to be stored on your machine. You can refuse this cookie and still be able to use ILLiad without any problems.