Tracy L. Kepler is the Executive Director of Pilot Legis RPG and an SVP in the Professional Services Group with AON. In those roles, she leads the strategic, operational & external initiatives of a national consortium of mid-sized law firms committed to excellence in professional liability risk management. Ms. Kepler serves as the organization’s chief executive & public ambassador, partnering closely with the Board of Directors, Executive Committee & Aon to advance PilotLegis’ mission, strengthen member engagement & ensure long-term program sustainability. Tracy oversees all facets of membership growth & retention, including recruitment of high-potential firms, relationship development with managing partners & general counsel & coordination of rigorous risk-management assessments for prospective & existing members. She guides governance processes, financial oversight & operational administration, ensuring clarity, alignment & continuity across committees, leadership & external partners. Ms. Kepler also represents PilotLegis within the legal, insurance & professional-liability marketplace; supporting underwriter negotiations; & collaborating with Aon on market strategy & placement. She directs the organization’s risk-management education programs (annual and midyear conferences), PilotU onsite programming & claims-responsive initiatives leveraging subject-matter experts to deliver high-value content to member firms.

Prior to this role, Ms. Kepler served as the Director of Risk Control for CNA’s Lawyers Insurance Program. In that role, she led the lawyers’ professional liability team, was accountable for business results through delivery of risk control services and designed and developed content and distribution of risk control initiatives relevant to the practice of law. Tracy reviewed and directed the evaluation and assessment of loss exposures and the application of risk control policies, guidelines, regulations, and drove the resolution of risk control issues and problems. She also collaborated with the underwriting and claims teams to develop and execute strategies for the profitable growth of the program.

Prior to joining CNA, Tracy served as the Director of the American Bar Association’s Center for Professional Responsibility (CPR), providing national leadership in developing and interpreting standards and scholarly resources in legal and judicial ethics, professional regulation, professionalism, client protection, professional liability and attorney well-being. For nearly 20 years, Tracy served as a regulator at both the state and federal levels; as an Associate Solicitor in the Office of General Counsel for the U.S. Patent & Trademark Office (USPTO), where she concentrated her practice in the investigation, prosecution and appeal of patent/trademark practitioner disciplinary matters before the Agency, U.S. District Courts and Federal Circuit, provided policy advice on ethics and discipline related matters to senior management, and drafted and revised Agency regulations; and as Senior Litigation Counsel for the Illinois Attorney Registration and Disciplinary Commission (ARDC), where she investigated and prosecuted cases of attorney misconduct.

Ms. Kepler has served in various volunteer capacities, including as President, on the Board of the National Organization of Bar Counsel (NOBC), a non-profit organization of legal professionals whose members enforce ethics rules that regulate the professional conduct of lawyers who practice law in the United States and abroad. Ms. Kepler is currently an Adjunct Professor at American University’s Washington College of Law, Georgetown University Law Center and Loyola School of Law (Chicago) teaching Legal Ethics. Committed to the promotion and encouragement of professional responsibility and attorney well-being throughout her career, Ms. Kepler has served on the ABA’s Commission on Lawyers Assistance Programs, where she was a Commission member, a member of its Advisory Committee, the Chair of its Education and Senior Lawyer Committees, and also a member of its National Conference Planning Committee. She is also a Board Member of the Mindfulness in Law Society and a Commissioner on the IBA’s Wellbeing Commission. She is a graduate of Northwestern University in Evanston, Illinois, and received her law degree from New England School of Law in Boston, Massachusetts.