Zoom Telephony FAQ
Why is Georgetown Law moving to Zoom Phone?
Do I need to sign-in to ZOOM prior to port request completion?
When do we start using Zoom Phone?
Will my phone number change?
Will 911 calls be different with ZOOM Phone?
Will Call Centers and Call Queues be set up prior to migration to Zoom Phone?
Is Zoom Phone a new app/application?
Is a Zoom Phone call different from a Zoom Meeting?
Do I need to wear a computer headset to make all my calls?
Could I just have a new phone instead of using a computer headset or my smartphone?
If I use the Zoom Phone from my smartphone, does it use my cell plans minutes?
How will I hear the phone ringing?
Can I change Zoom Phones ringtone?
Will Zoom Phone ring if my computer is locked?
Does Zoom Phone change the way I dial phone numbers? And what about Long Distance codes?
Can I set or change my Zoom Phone callback number?
Will International Calling be Available?
Do I have to re-record my voicemail greeting?
Is there a limit to the number of voicemails I can keep, and will they still go to my email?
What happens to my old voicemails prior to moving to ZOOM?
What happens if my computer is playing music when I receive a phone call?
I am logged in to my Georgetown Law Zoom account. Why is there not a Phone section in the Zoom toolbar?
What is going to happen to the old phone on my desk?
Why is the Zoom application asking for my location?
I set my business hours but there was not an option for a lunch break. Is there a send calls button?
Can I record my phone calls with Zoom Phone?
How does this impact classroom phones?
What other training is there for Zoom Phone?
Will incoming calls ring only on my computers or all of my devices?
Will I need WiFi for the calls to come in on my corporate phone?
Will extensions work? Can I search Zoom to find the person I want to call?
Will I need a headset?
Can I request a Headset or Headphones?
Can I set up my own call forwarding, voice mail, and hunt groups with the new Zoom phone?
What happens if a call comes in on all of my devices and I silence the call on my phone? Will it continue to ring on my computer?
Can calls that come into my phone handset be forwarded to my work cell phone?
Will a Zoom video conference stop when I get a call via Zoom phone?
Why does the name of an internal caller not appear correctly?