SERVICES PROVIDED

The Office of Faculty Support offers a wide range of services for faculty members both on and off Georgetown Law’s campus. Each full-time, non-clinical faculty member is assigned one Faculty Assistant that can provide individualized support including:

  • Campus Connections and Communication: Attend team meetings, collaborate with other Faculty Assistants, seeks to support other offices and departments on campus…
  • Administrative Functions: Facilitate cross-department collaboration, provide calendar and scheduling support, maintain office supplies and requests for faculty…
  • Technology Assistance: Communicate with IST on behalf of faculty; assist with GMS tasks; aid in fixing on-campus technology/devices such as GoCards, printers, classroom projectors, etc…
  • Course Management: Schedule office hours, manage Canvas pages, execute class party plans at the end of the semester…
  • Material Services: Assist in preparing course materials and class recordings, procure faculty letterhead, create class seating charts, tent cards, sign-in sheets, etc…
  • Research Aid: Post and manage Research Assistant job requisitions; assist in preliminary research including communications with the library, printing/scanning/photocopying tasks, compiling materials, document editing, and performing basic research searches…
  • Reimbursement Facilitation: Submit reimbursement expense reports on behalf of faculty, provide communication support with Financial Services, update faculty on financial deadlines and account balances throughout the semester…

Faculty Assistants are also trained to connect faculty with other campus resources/departments to complete tasks that are outside their capabilities (see below). Please visit the Faculty Support Guide for the full list of responsibilities, services, and directory.

REQUESTING SUPPORT

To request support, faculty members should contact their assigned Faculty Assistant who can work directly with their team, Faculty Support leadership, and other Georgetown departments as needed to complete the requested task. If a Faculty Assistant is absent or unavailable, contact information for their team backup will be shared with all their faculty members they support so there is no break in assistance. All team contact information and Hotline number can be accessed through the Faculty Support Guide that is posted on the Faculty Virtual Office – Faculty Affairs webpage. 

ASSISTANCE LIMITATIONS

Some activities and requests are not supported by the Office of Faculty Support, including grading or proofreading assignments/exams, off-campus errands, Center or Institute work, and other tasks unrelated to Georgetown University business. These limitations help ensure Faculty Assistants remain focused on appropriate administrative and academic support functions; however, they can help find the office or staff member that is able to provide the correct services.

SUCCESSFUL TIPS & PROVIDING FEEDBACK

To foster a productive partnership, our team encourages faculty members to communicate often and clearly with Faculty Assistants regarding the instructions and expectations for projects. The Office of Faculty Support welcomes feedback for continuous improvement. Please provide any comments, suggestions, praise, or concerns directly to the Leadership Team using this Google Form – Faculty Support Feedback.

The Office of Faculty Support strives to meet the following standards of SUPPORT:

  • (S)ervice-Oriented: We are dedicated to understanding and supporting the needs of our faculty members through responsive and effective service.
  • (U)ser-Focused: We put faculty members at the center of everything we do, tailoring our services to meet their needs and enhance their experience here at Georgetown Law.
  • (P)rofessional: We maintain high standards of conduct, respect, and integrity in every interaction.
  • (P)roactive: we identify potential challenges and take initiative to address them before they arise.
  • (O)rganzied: We maintain clear processes, efficient systems, and thorough documentation to ensure smooth service.
  • (R)eliable: We consistently deliver on all our commitments, providing accurate and dependable support every time.
  • (T)imely: We ensure that all requests and tasks are addressed quickly and completed without unnecessary delays.

CROSS-FUNCTIONAL COLLABORATION

The Office of Faculty Support collaborates with numerous GU Offices and Departments to find the best assistance for faculty faculty members including…

DEPARTMENT EMAIL ADDRESS
Facilities capfm-parking@georgetown.edu(This link opens in a new tab)
Information & Technology Services (IST) caphelp@georgetown.edu(This link opens in a new tab)
Financial Affairs lawbudgetinghelp@georgetown.edu(This link opens in a new tab)
Employment Services/Human Resources (HR) LawHR@georgetown.edu(This link opens in a new tab)
Copy & Mail Services lawcopycenter@georgetown.edu(This link opens in a new tab)
Events Management & Scheduling lawscheduling@georgetown.edu(This link opens in a new tab)
Registrar’s Office lawreg@georgetown.edu(This link opens in a new tab)
The Office of Faculty Support Hours and Coverage

Monday - Thursday

In Office (9:00am - 5:30pm)

Fridays

Remote (9:00am - 5:30pm)

Summer Break Hours

  • Faculty Assistants transition to working four days remote, and one day in office. 
  • Summer schedules are released during the Spring semester

Faculty Assistant workstations are throughout the GU Law campus to best serve their assigned faculty. For urgent or out of office hours requests, please contact Beverly Sapp, Director of Faculty Support, to explore alternative arrangements.