During the Spring 2023 semester, the Law Library conducted a survey asking
students to comment on various aspects of the library. 794 students responded.
This is valuable input, and we want to thank everybody who completed the survey.
We reviewed all feedback, and we continue to use this to guide future projects.
Below are several charts summarizing quantitative questions from the 2023
survey.

Quantitative Survey Results

Status of Students Who Responded:

Group Value
1L/1E/2E 29.34%
2L/3E 25.06%
3L/4E/4th Year Joint Degree 19.14%
LL.M. & SJD 25.57%
Other 0.88%

Reasons for Visiting the Law Library:

Category Value
Study in a quiet environment 687
Study in a group study room 498
Research 291
Relax between classes 267
Retrieve printouts 240
Check out books 216
User a scanner 155
Photocopying 141
Taking exams 137
Use course reserve materials 136
Research assistance 119
Check out “Cool stuff” (e.g., chargers, USB drives.) 116
Attend a JD/LLM class 66
Use a library computer 66
Other 60
Use historical and archival materials 17
Attend a librarian-led research class 15

Level of Satisfaction with Service at the Law Library Circulation Desk:

Category Value
Very Satisfied 435
Mostly Satisfied 135
Neutral 45
Dissatisfied 3
Very Dissatisfied 1
Unaware of This Service 9
Aware of But Have Not Used Service 137

Level of Satisfaction with Past Exams:

Category Value
Very Satisfied 308
Mostly Satisfied 288
Neutral 59
Dissatisfied 17
Very Dissatisfied 4
Unaware of This Service 19
Aware of But Have Not Used Service 67

Level of Satisfaction with Course Materials:

Category Value
Very Satisfied 224
Mostly Satisfied 217
Neutral 88
Dissatisfied 25
Very Dissatisfied 12
Unaware of This Service 29
Aware of But Have Not Used Service 155

Level of Satisfaction with Group Study Rooms:

Category Value
Very Satisfied 294
Mostly Satisfied 288
Neutral 73
Dissatisfied 19
Very Dissatisfied 7
Unaware of This Service 1
Aware of But Have Not Used Service 74

Level of Satisfaction with Computer Labs/Library Computers:

Category Value
Very Satisfied 154
Mostly Satisfied 96
Neutral 104
Dissatisfied 13
Very Dissatisfied 2
Unaware of This Service 13
Aware of But Have Not Used Service 376

Level of Satisfaction with Obtaining Materials from Other Libraries:

Category Value
Very Satisfied 160
Mostly Satisfied 113
Neutral 84
Dissatisfied 16
Very Dissatisfied 3
Unaware of This Service 47
Aware of But Have Not Used Service 340

Level of Satisfaction with the Law Library Catalog:

Category Value
Very Satisfied 226
Mostly Satisfied 195
Neutral 104
Dissatisfied 12
Very Dissatisfied 4
Unaware of This Service 19
Aware of But Have Not Used Service 198

Level of Satisfaction with the Law Library’s Collection of Print Materials:

Category Value
Very Satisfied 201
Mostly Satisfied 165
Neutral 94
Dissatisfied 10
Very Dissatisfied 5
Unaware of This Service 17
Aware of But Have Not Used Service 270

Level of Satisfaction with the Law Library’s Collection of Electronic
Databases and Resources:

Category Value
Very Satisfied 354
Mostly Satisfied 213
Neutral 66
Dissatisfied 14
Very Dissatisfied 5
Unaware of This Service 4
Aware of But Have Not Used Service 104

Level of Satisfaction with Online Chat with a Reference Librarian:

Category Value
Very Satisfied 193
Mostly Satisfied 73
Neutral 58
Dissatisfied 2
Very Dissatisfied 0
Unaware of This Service 102
Aware of But Have Not Used Service 317

Level of Satisfaction with Reference Assistance Via Email:

Category Value
Very Satisfied 185
Mostly Satisfied 82
Neutral 59
Dissatisfied 0
Very Dissatisfied 0
Unaware of This Service 71
Aware of But Have Not Used Service 349

Level of Satisfaction with Reference Assistance at the Reference Desk:

Category Value
Very Satisfied 233
Mostly Satisfied 103
Neutral 50
Dissatisfied 2
Very Dissatisfied 0
Unaware of This Service 21
Aware of But Have Not Used Service 332

Level of Satisfaction with Reference Consultations (Meeting Individually with
a Reference Librarian to Discuss a Seminar Paper, Journal Note, or Other
Research Project):

Category Value
Very Satisfied 138
Mostly Satisfied 45
Neutral 62
Dissatisfied 2
Very Dissatisfied 1
Unaware of This Service 69
Aware of But Have Not Used Service 428

Level of Satisfaction with Research Guides on the Georgetown Law Library
Website:

Category Value
Very Satisfied 283
Mostly Satisfied 173
Neutral 63
Dissatisfied 7
Very Dissatisfied 3
Unaware of This Service 54
Aware of But Have Not Used Service 163

Level of Satisfaction with Online Research Tutorials:

Category Value
Very Satisfied 245
Mostly Satisfied 158
Neutral 66
Dissatisfied 6
Very Dissatisfied 1
Unaware of This Service 63
Aware of But Have Not Used Service 203

Level of Satisfaction with Treatise Finders on the Georgetown Law Library
Website:

Category Value
Very Satisfied 157
Mostly Satisfied 89
Neutral 61
Dissatisfied 0
Very Dissatisfied 0
Unaware of This Service 142
Aware of But Have Not Used Service 291

Level of Satisfaction with a Research Class Taught by Librarians:

Category Value
Very Satisfied 191
Mostly Satisfied 92
Neutral 77
Dissatisfied 8
Very Dissatisfied 1
Unaware of This Service 105
Aware of But Have Not Used Service 270

Level of Satisfaction with Legal Research Courses for Credit (E.g., Legal
Research Skills for Practice, Advanced Legal Research, Research Skills in
International and Comparative Law):

Category Value
Very Satisfied 123
Mostly Satisfied 55
Neutral 73
Dissatisfied 7
Very Dissatisfied 2
Unaware of This Service 108
Aware of But Have Not Used Service 375

The Library Is Considering Equipping More Group Study Rooms with Monitors That
Would Enable You to Wirelessly Connect Mobile Devices (Laptops, Tablets, Smart
Phones, Etc.) to the Monitors.  How Important Would This Potential Upgrade Be
for You?:

Category Value
Very important 272
Moderately important 305
Not important 142

During the Fall 2022 Semester, the Law Center Designated the Open Space on the
Third Floor of the Hotung Building as a Collaborative Space, in Which Students
May Gather in Small Groups Without Any Noise Restrictions.  Have You Used This
Space on the Third Floor of Hotung to Meet Collaboratively with Other
Students?:

Category Value
Yes, I have used the third floor of Hotung as a collaborative space. 228
No, I have not used the third floor of Hotung as a collaborative space,
but I have it used it for other purposes (relaxing between classes,
individual study, etc.).
183
No, I have not used the third floor of Hotung as a collaborative space
(or for other purposes), but I am aware that it is available for
students to use.
102
I was not aware that the third floor of Hotung is available for students
to use or that it was designated as a collaborative space.
207