During the Spring 2016 semester, the Law Library conducted a survey asking students to comment on various aspects of the library. 245 students responded. This is valuable input, and we want to thank everybody who completed the survey.

We reviewed all feedback, and we continue to use this to guide future projects.

Below are several charts summarizing quantitative questions from the 2016 survey.

Quantitative Survey Results

Status of students who responded:

1L/1E/2E	32%
2L/3E	29%
3L/4E/4th Year Joint Degree	24%
LL.M. & SJD	16%

Reasons for visiting the Law Library:

Answers	Wolff	Williams
Study in a quiet environment	156	213
Study in a group study room	140	153
Check out books	54	139
Research for class, journal, moot court	54	134
Use a scanner	63	127
Use class reserve materials	7	120
Retrieve Lexis/personal/ printouts or photocopying	50	103
Attend a research class	14	100
Check out “Cool stuff” (e.g., chargers, USB drives.)	39	97
Research assistance	28	93
Use a library computer	69	80
Relax between classes	41	65
Research for work	24	42
Conduct historical and archival research	6	20

Level of satisfaction with online chat with a librarian:

Very Satisfied	69
Mostly Satisfied	31
Neutral	18
Dissatisfied	3
Very Dissatisfied	0
Unaware of Service	19
Aware of But Have Not Used Service	80

Level of satisfaction with reference consultations:

Very Satisfied	50
Mostly Satisfied	33
Neutral	22
Dissatisfied	3
Very Dissatisfied	0
Unaware of Service	8
Aware of But Have Not Used Service	104

Level of satisfaction with reference assistance:

Very Satisfied	57
Mostly Satisfied	52
Neutral	21
Dissatisfied	2
Very Dissatisfied	0
Unaware of Service	2
Aware of But Have Not Used Service	85

Level of satisfaction with research guides:

Very Satisfied	59
Mostly Satisfied	66
Neutral	34
Dissatisfied	2
Very Dissatisfied	1
Unaware of Service	10
Aware of But Have Not Used Service	47

Level of satisfaction with online tutorials:

Very Satisfied	42
Mostly Satisfied	65
Neutral	34
Dissatisfied	2
Very Dissatisfied	1
Unaware of Service	10
Aware of But Have Not Used Service	65

Level of satisfaction with Treatise Finders on the Georgetown Law Library website:

Very Satisfied	35
Mostly Satisfied	32
Neutral	28
Dissatisfied	1
Very Dissatisfied	1
Unaware of Service	38
Aware of But Have Not Used Service	83

Level of satisfaction with reference assistance via email:

Very Satisfied	39
Mostly Satisfied	24
Neutral	30
Dissatisfied	3
Very Dissatisfied	0
Unaware of Service	20
Aware of But Have Not Used Service	104

Level of satisfaction with service at the circulation desks:

Very Satisfied	106
Mostly Satisfied	80
Neutral	16
Dissatisfied	2
Very Dissatisfied	0
Unaware of Service	1
Aware of but Have not Used Service	25

Level of satisfaction with past exams:

Very Satisfied	63
Mostly Satisfied	114
Neutral	29
Dissatisfied	11
Very Dissatisfied	0
Unaware of Service	1
Aware of but Have not Used Service	11

Level of satisfaction with course materials:

Very Satisfied	61
Mostly Satisfied	100
Neutral	27
Dissatisfied	4
Very Dissatisfied	3
Unaware of Service	4
Aware of but Have not Used Service	32

Level of satisfaction with group study rooms:

Very Satisfied	75
Mostly Satisfied	103
Neutral	25
Dissatisfied	5
Very Dissatisfied	2
Unaware of Service	1
Aware of but Have not Used Service	19

Level of satisfaction with library computers:

Very Satisfied	55
Mostly Satisfied	80
Neutral	38
Dissatisfied	10
Very Dissatisfied	1
Unaware of Service	0
Aware of but Have not Used Service	42

Level of satisfaction with obtaining materials from other libraries:

Very Satisfied	56
Mostly Satisfied	48
Neutral	31
Dissatisfied	7
Very Dissatisfied	1
Unaware of Service	10
Aware of but Have not Used Service	76

Level of satisfaction with photocopy services:

Very Satisfied	48
Mostly Satisfied	68
Neutral	32
Dissatisfied	12
Very Dissatisfied	3
Unaware of Service	5
Aware of but Have not Used Service	61

Level of satisfaction with printing services:

Very Satisfied	55
Mostly Satisfied	86
Neutral	34
Dissatisfied	29
Very Dissatisfied	8
Unaware of Service	1
Aware of but Have not Used Service	16

Level of satisfaction with scanning services:

Very Satisfied	77
Mostly Satisfied	74
Neutral	25
Dissatisfied	9
Very Dissatisfied	2
Unaware of Service	3
Aware of but Have not Used Service	38

Level of satisfaction with GULLiver:

Very Satisfied	66
Mostly Satisfied	76
Neutral	34
Dissatisfied	6
Very Dissatisfied	1
Unaware of Service	16
Aware of but Have not Used Service	29

Level of satisfaction with the Library’s collection of print materials:

Very Satisfied	63
Mostly Satisfied	60
Neutral	46
Dissatisfied	6
Very Dissatisfied	0
Unaware of Service	4
Aware of but Have not Used Service	49

Level of satisfaction with the Library’s collection of electronic databases:

Very Satisfied	89
Mostly Satisfied	82
Neutral	31
Dissatisfied	2
Very Dissatisfied	0
Unaware of Service	4
Aware of but Have not Used Service	19

What users are looking for when visiting the Library’s website:

Past exams	178
Reserve group study rooms	147
Search for books	147
Library hours	117
Library research guides	105
Find journal articles	100
General research on a topic	95
Access to databases	93
Online chat with a reference librarian	84
Request materials from other libraries	72
Map of library	56
Historical and archival resources	22
Telephone numbers	21
Library policies	16
Suggestions of other resources to add	3