During the Spring 2019 semester, the Law Library conducted a survey asking students to comment on various aspects of the library. 173 students responded. This is valuable input, and we want to thank everybody who completed the survey.

We reviewed all feedback, and we continue to use this to guide future projects.

Below are several charts summarizing quantitative questions from the 2019 survey.

Quantitative Survey Results

Status of Students Who Responded:

1L/1E/2E	32.9%
2L/3E	37.6%
3L/4E/4th Year Joint Degree	14.5%
LL.M. & SJD	15.0%

Reasons for Visiting the Law Library:

Study in a quiet environment	159
Study in a group study room	119
Research	79
Check out books	74
Retrieve printouts	73
User a scanner	66
Photocopying	58
Check out “Cool stuff” (e.g., chargers, USB drives.)	48
Research assistance	41
Relax between classes	41
Taking exams	40
Use a library computer	39
Use course reserve materials	38
Attend a librarian-led research class	14
Attend a JD/LLM class	14
Other	10
Use historical and archival materials	6

Level of Satisfaction with Online Chat with a Librarian:

Very Satisfied	41
Mostly Satisfied	17
Neutral	12
Dissatisfied	2
Very Dissatisfied	0
Unaware of Service	18
Aware of But Have Not Used Service	64

Level of Satisfaction with Reference Consultations:

Very Satisfied	32
Mostly Satisfied	20
Neutral	8
Dissatisfied	1
Very Dissatisfied	0
Unaware of Service	11
Aware of But Have Not Used Service	83

Level of Satisfaction with Reference Assistance at the Reference Desk:

Very Satisfied	47
Mostly Satisfied	31
Neutral	12
Dissatisfied	2
Very Dissatisfied	0
Unaware of Service	5
Aware of But Have Not Used Service	56

Level of Satisfaction with Research Guides:

Very Satisfied	44
Mostly Satisfied	44
Neutral	19
Dissatisfied	2
Very Dissatisfied	0
Unaware of Service	9
Aware of But Have Not Used Service	37

Level of Satisfaction with Online Tutorials:

Very Satisfied	36
Mostly Satisfied	25
Neutral	21
Dissatisfied	2
Very Dissatisfied	0
Unaware of Service	17
Aware of But Have Not Used Service	53

Level of Satisfaction with Treatise Finders on the Georgetown Law Library Website:

Very Satisfied	29
Mostly Satisfied	21
Neutral	21
Dissatisfied	1
Very Dissatisfied	0
Unaware of Service	25
Aware of But Have Not Used Service	56

Level of Satisfaction with Reference Assistance Via Email:

Very Satisfied	32
Mostly Satisfied	20
Neutral	8
Dissatisfied	0
Very Dissatisfied	0
Unaware of Service	13
Aware of But Have Not Used Service	82

Level of Satisfaction with Research Class Taught by Librarians:

Very Satisfied	37
Mostly Satisfied	33
Neutral	32
Dissatisfied	11
Very Dissatisfied	4
Unaware of Service	16
Aware of But Have Not Used Service	22

Level of Satisfaction with Legal Research Courses for Credit:

Very Satisfied	23
Mostly Satisfied	16
Neutral	16
Dissatisfied	4
Very Dissatisfied	6
Unaware of Service	18
Aware of But Have Not Used Service	70

Level of Satisfaction with Service at the Circulation Desks:

Very Satisfied	82
Mostly Satisfied	39
Neutral	12
Dissatisfied	3
Very Dissatisfied	0
Unaware of Service	0
Aware of but Have not Used Service	24

Level of Satisfaction with Past Exams:

Very Satisfied	49
Mostly Satisfied	71
Neutral	15
Dissatisfied	6
Very Dissatisfied	0
Unaware of Service	3
Aware of but Have not Used Service	15

Level of Satisfaction with Course Materials:

Very Satisfied	43
Mostly Satisfied	38
Neutral	35
Dissatisfied	6
Very Dissatisfied	0
Unaware of Service	11
Aware of but Have not Used Service	25

Level of Satisfaction with Group Study Rooms:

Very Satisfied	58
Mostly Satisfied	55
Neutral	26
Dissatisfied	11
Very Dissatisfied	0
Unaware of Service	0
Aware of but Have not Used Service	10

Level of Satisfaction with Library Computers:

Very Satisfied	34
Mostly Satisfied	38
Neutral	24
Dissatisfied	2
Very Dissatisfied	0
Unaware of Service	3
Aware of but Have not Used Service	57

Level of Satisfaction with Obtaining Materials from Other Libraries:

Very Satisfied	39
Mostly Satisfied	31
Neutral	20
Dissatisfied	4
Very Dissatisfied	1
Unaware of Service	8
Aware of but Have not Used Service	57

Level of Satisfaction with Photocopy Services:

Very Satisfied	44
Mostly Satisfied	40
Neutral	25
Dissatisfied	4
Very Dissatisfied	4
Unaware of Service	1
Aware of but Have not Used Service	42

Level of Satisfaction with Printing Services:

Very Satisfied	43
Mostly Satisfied	47
Neutral	22
Dissatisfied	23
Very Dissatisfied	8
Unaware of Service	1
Aware of but Have not Used Service	16

Level of Satisfaction with Scanning Services:

Very Satisfied	45
Mostly Satisfied	36
Neutral	26
Dissatisfied	6
Very Dissatisfied	4
Unaware of Service	3
Aware of but Have not Used Service	39

Level of Satisfaction with the Library Catalog:

Very Satisfied	38
Mostly Satisfied	46
Neutral	31
Dissatisfied	3
Very Dissatisfied	0
Unaware of Service	4
Aware of but Have not Used Service	36

Level of Satisfaction with the Library’s Collection of Print Materials:

Very Satisfied	33
Mostly Satisfied	44
Neutral	33
Dissatisfied	3
Very Dissatisfied	0
Unaware of Service	3
Aware of but Have not Used Service	43

Level of Satisfaction with the Library’s Collection of Electronic Databases:

Very Satisfied	69
Mostly Satisfied	49
Neutral	15
Dissatisfied	4
Very Dissatisfied	0
Unaware of Service	2
Aware of but Have not Used Service	19