During the Spring 2024 semester, the Law Library conducted a survey asking
students to comment on various aspects of the library. 733 students responded.
This is valuable input, and we want to thank everybody who completed the survey.
We reviewed all feedback, and we continue to use this to guide future projects.
Below are several charts summarizing quantitative questions from the 2024
survey.
Quantitative Survey Results
Status of Students Who Responded:
| Category |
Value |
| 1L/1E/2E |
22.65% |
| 2L/3E |
27.56% |
| 3L/4E/4th Year Joint Degree |
24.97% |
| LL.M. & SJD |
23.74% |
| Other |
1.09% |
Reasons for Visiting the Law Library:
| Category |
Value |
| Study in a quiet environment |
663 |
| Study in a group study room |
424 |
| Research |
186 |
| Retrieve printouts |
207 |
| Use a scanner |
150 |
| Check out books |
205 |
| Photocopying |
76 |
| Taking exams |
122 |
| Relaxing between classes |
242 |
| Check out “cool stuff” (e.g. chargers, USB drives, etc.) |
130 |
| Research assistance |
113 |
| Use course reserve materials |
107 |
| Use a library computer |
63 |
| Attend a J.D./L.L.M. class |
35 |
| Attend a librarian-led research class |
30 |
| Use historical and archival materials |
18 |
| Other (please specify) |
51 |
Level of Satisfaction with Service at the Law Library Circulation Desk:
| Category |
Value |
| Very Satisfied |
410 |
| Mostly Satisfied |
155 |
| Neutral |
36 |
| Dissatisfied |
5 |
| Very Dissatisfied |
3 |
| Unaware of This Service |
3 |
| Aware of But Have Not Used Service |
119 |
Level of Satisfaction with Past Exams:
| Category |
Value |
| Very Satisfied |
317 |
| Mostly Satisfied |
260 |
| Neutral |
70 |
| Dissatisfied |
17 |
| Very Dissatisfied |
6 |
| Unaware of This Service |
10 |
| Aware of But Have Not Used Service |
48 |
Level of Satisfaction with Course Materials:
| Category |
Value |
| Very Satisfied |
212 |
| Mostly Satisfied |
199 |
| Neutral |
117 |
| Dissatisfied |
25 |
| Very Dissatisfied |
7 |
| Unaware of This Service |
31 |
| Aware of But Have Not Used Service |
137 |
Level of Satisfaction with Group Study Rooms:
| Category |
Value |
| Very Satisfied |
277 |
| Mostly Satisfied |
274 |
| Neutral |
90 |
| Dissatisfied |
24 |
| Very Dissatisfied |
5 |
| Unaware of This Service |
4 |
| Aware of But Have Not Used Service |
54 |
Level of Satisfaction with Computer Labs/Library Computers:
| Category |
Value |
| Very Satisfied |
149 |
| Mostly Satisfied |
110 |
| Neutral |
103 |
| Dissatisfied |
11 |
| Very Dissatisfied |
4 |
| Unaware of This Service |
15 |
| Aware of But Have Not Used Service |
337 |
Level of Satisfaction with Obtaining Materials from Other Libraries:
| Category |
Value |
| Very Satisfied |
169 |
| Mostly Satisfied |
103 |
| Neutral |
102 |
| Dissatisfied |
12 |
| Very Dissatisfied |
2 |
| Unaware of This Service |
40 |
| Aware of But Have Not Used Service |
301 |
Level of Satisfaction with Library Catalog:
| Category |
Value |
| Very Satisfied |
221 |
| Mostly Satisfied |
195 |
| Neutral |
95 |
| Dissatisfied |
14 |
| Very Dissatisfied |
3 |
| Unaware of This Service |
21 |
| Aware of But Have Not Used Service |
180 |
Level of Satisfaction with Library Collection of Print Materials:
| Category |
Value |
| Very Satisfied |
203 |
| Mostly Satisfied |
158 |
| Neutral |
87 |
| Dissatisfied |
5 |
| Very Dissatisfied |
2 |
| Unaware of This Service |
22 |
| Aware of But Have Not Used Service |
251 |
Level of Satisfaction with Library Collection of Electronic Databases and
Resources:
| Category |
Value |
| Very Satisfied |
308 |
| Mostly Satisfied |
222 |
| Neutral |
64 |
| Dissatisfied |
12 |
| Very Dissatisfied |
1 |
| Unaware of This Service |
15 |
| Aware of But Have Not Used Service |
105 |
Level of Satisfaction with Online Chat with a Reference Librarian:
| Category |
Value |
| Very Satisfied |
207 |
| Mostly Satisfied |
69 |
| Neutral |
57 |
| Dissatisfied |
4 |
| Very Dissatisfied |
1 |
| Unaware of This Service |
76 |
| Aware of But Have Not Used Service |
313 |
Level of Satisfaction with Reference Assistance Via Email:
| Category |
Value |
| Very Satisfied |
190 |
| Mostly Satisfied |
66 |
| Neutral |
57 |
| Dissatisfied |
7 |
| Very Dissatisfied |
1 |
| Unaware of This Service |
45 |
| Aware of But Have Not Used Service |
358 |
Level of Satisfaction with Research Assistance at the Reference Desk:
| Category |
Value |
| Very Satisfied |
203 |
| Mostly Satisfied |
76 |
| Neutral |
50 |
| Dissatisfied |
6 |
| Very Dissatisfied |
2 |
| Unaware of This Service |
21 |
| Aware of But Have Not Used Service |
365 |
Level of Satisfaction with Reference Consultation (Meeting Individually with a
Reference Librarian to Discuss a Seminar Paper, Journal Note, or Other
Research Project):
| Category |
Value |
| Very Satisfied |
167 |
| Mostly Satisfied |
51 |
| Neutral |
55 |
| Dissatisfied |
6 |
| Very Dissatisfied |
1 |
| Unaware of This Service |
53 |
| Aware of But Have Not Used Service |
393 |
Level of Satisfaction with Research Guides on the Georgetown Law Library
Website:
| Category |
Value |
| Very Satisfied |
269 |
| Mostly Satisfied |
160 |
| Neutral |
58 |
| Dissatisfied |
6 |
| Very Dissatisfied |
5 |
| Unaware of This Service |
31 |
| Aware of But Have Not Used Service |
197 |
Level of Satisfaction with Online Research Tutorials:
| Category |
Value |
| Very Satisfied |
225 |
| Mostly Satisfied |
154 |
| Neutral |
65 |
| Dissatisfied |
6 |
| Very Dissatisfied |
2 |
| Unaware of This Service |
43 |
| Aware of But Have Not Used Service |
231 |
Level of Satisfaction with Treatise Finders on the Georgetown Law Library
Website:
| Category |
Value |
| Very Satisfied |
152 |
| Mostly Satisfied |
89 |
| Neutral |
64 |
| Dissatisfied |
4 |
| Very Dissatisfied |
1 |
| Unaware of This Service |
97 |
| Aware of But Have Not Used Service |
318 |
Level of Satisfaction with A Research Class Taught by Librarians:
| Category |
Value |
| Very Satisfied |
187 |
| Mostly Satisfied |
81 |
| Neutral |
60 |
| Dissatisfied |
9 |
| Very Dissatisfied |
2 |
| Unaware of This Service |
65 |
| Aware of But Have Not Used Service |
321 |
Since the Beginning of the Fall 2023 Semester, How Many Times Have You Used
One of the Laptop Monitors Located Throughout the 3rd, 4th, and 5th Floors in
the Library?:
| Category |
Value |
| 1-5 times |
153 |
| 6-10 times |
28 |
| 11 or more times |
69 |
| I have never used the laptop monitors |
482 |
Why Have You Never Used the Laptop Monitors?:
| Category |
Value |
| Wow! I did not know these existed. |
185 |
| I never needed to use the laptop monitors. |
292 |
Since the Beginning of the Fall 2023 Semester, How Often Have You Used the
Windows-Based Desktop Computers That Are Located in the Library?:
| Category |
Value |
| 1-5 times |
150 |
| 6-10 times |
18 |
| 11 or more times |
27 |
| I have never used the laptop monitors |
533 |
For What Purposes Do You Use the Windows-Based Desktop Computers That Are
Located in the Library?:
| Category |
Value |
| Searching for library materials or other research. |
65 |
Classwork (for example, a class assignment or researching a seminar
paper).
|
100 |
| Printing. |
73 |
| Checking email. |
33 |
| Exams. |
24 |
| Other purposes. |
20 |
Why Have You Never Used the Windows-Based Desktop Computers?:
| Category |
Value |
| Wow! I did not know these existed. |
50 |
| I never needed to use the Windows-based desktop computers. |
467 |
